Catering and Events Assistant Manager
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $30.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Disability insurance
Employee assistance program
Paid holidays
Job Description
The University at Buffalo's Campus Dining and Shops operates a comprehensive catering and concessions service through its Three Pillars Catering and Concessions department. This department manages a wide array of food service operations, including day-to-day catering events, banquets, special functions at the President's private residence, athletic concessions during football and basketball games, and the management of the University Club restaurant and meeting spaces for faculty and staff. This full-time, hourly, non-exempt position plays a critical role in ensuring the smooth execution of these operations. The University is committed to providing an inclusive and equitable work environment free from discrimination and... Show More
Job Requirements
- Associate's degree or higher in food service or related field preferred
- ServSafe certification
- TIPS certification (willing to become a TIPS certified trainer)
- minimum 3 years' experience in a high volume food service establishment, preferably in an upscale catering, banquet or resort operation
- exemplary customer service skills
- exceptional organizational, interpersonal, and communication skills
- good computer skills, including Microsoft Word, Excel and vendor purchasing/inventory programs
- ability to deal with emergency situations and customer complaints
- proficient knowledge of HACCP, food safety and sanitation standards
- ability to work independently
- valid NYS driver's license and ability to drive a commercial truck
- be able to work a minimum of 50 hours per week, to include a variety of day, night, weekend and holiday shifts
Job Qualifications
- Associate's degree or higher in food service or related field preferred
- ServSafe certification
- TIPS certification (willing to become a TIPS certified trainer)
- minimum 3 years' experience in a high volume food service establishment, preferably in an upscale catering, banquet or resort operation
- exemplary customer service skills
- exceptional organizational, interpersonal, and communication skills
- good computer skills, including Microsoft Word, Excel and vendor purchasing/inventory programs
- ability to deal with emergency situations and customer complaints
- proficient knowledge of HACCP, food safety and sanitation standards
- ability to work independently
- valid NYS driver's license and ability to drive a commercial truck
- be able to work a minimum of 50 hours per week, to include a variety of day, night, weekend and holiday shifts
Job Duties
- Executes events in catering, concessions, University Club and any other special events, as needed, ensuring excellence in food and guest service
- manages the day-to-day operations of the Catering and Concessions Departments
- enforces high standards of facility and equipment cleaning and sanitation
- ensures that ServSafe and the New York State Department of Health regulations for HACCP and Food Safety are followed
- completes Banquet Event Order (BEO) process from distribution to event end
- adheres to established purchasing programs
- ensures stringent inventory and security controls
- accurate preparation of inventory, payroll, and other financial and operational statements as assigned
- performs event follow up activities with guests to insure total satisfaction with food and service
- promptly responds to guests' comments, suggestions and complaints
- conducts thorough Event Pre-service meeting
- enforces accurate cash handling and stringent money controls
- facilitates the productivity and efficient use of all food, labor and other controllable resources
- completes various administrative paperwork within set timelines
- takes initiative to complete tasks and solve problems without specific instruction
- proficient in all hourly positions with the ability to jump in and assist where needed
- hands on management is required
- other duties assigned by the General Manager of Catering
- participates in subordinate coaching, counseling and disciplinary procedures
- enforces union and student attendance policies
- responsible for training staff on standards and procedure
- communicate with back of house daily
- job duties and assignments may vary due to needs of business. This includes being assigned to a different operation when business requires it
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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