Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $27.50 - $28.50
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
401(k) retirement plan
Paid vacation
paid sick days
hotel discounts
educational assistance
Paid parental leave
Life insurance
Short term disability insurance
long term disability insurance
employee perks
hospital indemnity
critical illness insurance
accident insurance
Job Description
Sonesta is a globally recognized hospitality company that operates a diverse portfolio of hotels, resorts, and luxury properties across multiple destinations. Known for its exceptional service and commitment to guest satisfaction, Sonesta offers a dynamic and engaging work environment where employee development is a priority. With its emphasis on quality, innovation, and community involvement, Sonesta has built a reputation for delivering memorable experiences to travelers worldwide. The company fosters a culture of inclusiveness, respect, and collaboration, encouraging team members to thrive and contribute to its ongoing success. The hotel industry under Sonesta’s management encompasses a variety of property types, ranging... Show More
Job Requirements
- Ability to sit, stand, and walk for extended periods
- Occasional lifting of up to 25 lbs (event materials, binders, signage)
- Predominantly office-based with regular interaction in meeting rooms and event spaces
- Variable hours may be required during peak event periods
Job Qualifications
- High school diploma required
- Associate or bachelor's degree in hospitality preferred
- Previous experience in hotel sales, banquets, or administrative support is a plus
- Strong organizational, time-management, and multitasking skills
- Excellent written and verbal communication
- High proficiency in Microsoft Office
- Familiarity with hotel sales systems preferred
- Ability to remain calm, professional, and detail-oriented in a fast-paced environment
- Customer-service focused
- Able to build positive client relationships
Job Duties
- Assist Catering, Events and Convention Services Managers with preparing proposals, contracts, banquet event orders (BEOs), resumes, and addendums
- Maintain event files, group blocks, and documentation in the hotel sales system (e.g., Delphi, Opera)
- Manage incoming inquiries, distribute leads, and provide follow-up to clients as directed
- Prepare and distribute daily, weekly, and monthly reports (BEO packets, group summaries, trace reports, etc.)
- Serve as a point of contact for clients for basic questions, document updates, and scheduling
- Coordinate site tours, tastings, and client meetings
- Assist with gathering menu selections, AV needs, room setups, and event details
- Support onsite event needs such as signage, place cards, menu cards, and welcome materials
- Ensure accurate and timely communication of event details to Banquet, Culinary, Front Office, Housekeeping, and other internal departments
- Distribute final BEOs and event materials to operational teams
- Assist in resolving client concerns or last-minute changes in collaboration with managers
- Assist with event setup, check-ins, and administrative duties during peak periods
- Update reader boards, digital signage, and communication boards as assigned
- Maintain inventory of office supplies, event materials, and collateral
- Assist with preparing banquet checks, tracking deposits, and processing billing corrections
- Assist with conducting post-event follow-up: distribute invoices, close files, and track payments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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