Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
competitive salary
Training and development opportunities
Complimentary accommodation
Complimentary dry cleaning
Complimentary employee meals
Job Description
Four Seasons is a globally renowned luxury hospitality company celebrated for its commitment to exceptional service, elegance, and unique guest experiences. Established in 1960, Four Seasons has grown into one of the most respected hotel and resort brands worldwide, synonymous with luxury and sophistication. The company is powered by its people — a diverse collective of individuals driven to excel, innovate, and deliver genuine heartfelt service that exceeds expectations. Four Seasons places a strong emphasis on creating world-class experiences not only for guests but for its own employees, fostering a vibrant company culture based on mutual respect and continuous improvement.Show More
Job Requirements
- Prior administrative experience, preferably in a luxury hotel or resort
- ability to handle a large volume of telephone calls in an efficient and courteous manner
- strong time management skills including multitasking, setting priorities, and adapting to changing conditions
- willingness to work in a fast-paced environment
- ability to operate computer equipment necessary to perform the job
- knowledge of Microsoft Office Suite, Delphi, Opera, and Salesforce preferred
- US work authorization required
Job Qualifications
- Prior administrative experience, preferably in a luxury hotel or resort
- excellent personal presentation and interpersonal skills
- ability to handle a large volume of telephone calls in an efficient and courteous manner
- strong time management skills
- ability to operate computer equipment necessary to perform the job
- knowledge of Microsoft Office Suite, Delphi, Opera, and Salesforce preferred
- excellent communication and interpersonal skills
- ability to work closely with other departments and communicate clearly and effectively with colleagues and guests
Job Duties
- Receive and respond to incoming telephone calls in accordance with Four Seasons standards
- prepare accurate written correspondence including letters, contracts, proposals, reports, banquet event orders (BEO), schedule of events, printed menus, and emails
- maintain information systems including menu input, average check update, BEO, merge document templates, assigning inquiries in different platforms
- run and distribute daily, weekly, and monthly reports as required by the Catering & Conference Services team
- support managers by coordinating site inspections, menu tastings, and internal communication with operational departments
- assist clients in the absence of a Catering or Conference Services Manager, providing prompt, professional, and solution-oriented service
- ensure event spaces and collateral are presentation-ready, reflecting luxury brand standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Restaurant and hotel hiring made simple with OysterLink.
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