Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $30.29
Work Schedule
Standard Hours
Benefits
Non-exempt hourly pay
bonus/incentive programs
401K with company match
Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
Paid Time Off
paid leave
Employee Discount Program
Employee assistance program
Work life program
Training opportunities
Job Description
DHL is recognized as the number one Delivery and Logistics Company in the world, distinguished for its outstanding workplace culture by Great Place to Work and Fortune Magazine, which designated DHL as the No. 1 World's Best Workplace. This prestigious recognition underscores DHL's commitment to maintaining an empowering environment where each employee's unique contributions make a significant impact on the company’s global success. As an industry leader in logistics, DHL is dedicated to innovation, customer satisfaction, and operational excellence, offering employees the opportunity to grow within a dynamic and supportive workplace. The company's culture champions personal commitment not only to... Show More
Job Requirements
- High school degree or equivalent
- previous experience in customer service or support
- strong communication skills oral and written
- proficiency in Microsoft Office products including Outlook, Excel, and Word
- must pass FAA, TSA, and CBP background and security checks to acquire a SIDA badge
- must be able to lift seventy pounds occasionally
- must be able to lift forty pounds frequently
- must be able to walk, climb stairs, reach overhead, squat, bend, kneel, stoop and crouch repeatedly
Job Qualifications
- High school degree or equivalent
- previous experience in customer service/support or related field
- strong communication skills both oral and written
- proficient in Microsoft Office products including Outlook, Excel, and Word
- ability to pass FAA, TSA, and CBP background and security checks to acquire a SIDA badge
Job Duties
- Provides customer service, sales and operational support for the Service Center
- answers phone and greets visitors
- resolves billing problems in relation to the Service Center
- researches shipment tracking requests and provides feedback
- attempts to resolve misplaced shipments
- communicates with Sales/Service to resolve customer problems
- assists with operational procedures including sorting, loading/unloading activities, shipment processing and documentation, manifesting, bagging, sending shipment status information, and accepting/securing over-the-counter payments
- dispatches pick-up and delivery information in a timely and efficient manner
- arranges daily pick-up schedules
- may process or prepare import/export documentation and assist in the customs clearance process in some markets
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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