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UPMC

Casual Patient & Family Concierge- 5EW

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $28.29
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
employee wellness program
Retirement Plan
Professional development opportunities
Employee assistance program
flexible scheduling

Job Description

UPMC Montefiore is a renowned healthcare facility known for its specialized care and commitment to patient well-being. Located within the University of Pittsburgh Medical Center system, UPMC Montefiore offers comprehensive medical services with a focus on transplant programs and complex abdominal surgeries. The hospital prides itself on fostering a collaborative and compassionate environment where patients, families, and staff experience exceptional care and support. The 11 North unit particularly exemplifies this mission by providing dedicated step-down care for patients undergoing liver, kidney, pancreas, and intestinal transplants as well as other intricate abdominal procedures. This 22-bed unit is recognized for its patient... Show More

Job Requirements

  • Desire, drive, and compassion to provide exceptional patient and family experience at all times
  • high school diploma or active high school/GED program enrollment or one year of previous job experience required in lieu of HS diploma/GED
  • previous experience in health care or customer service is a plus
  • ability to follow written and verbal instructions
  • Act 34 clearance

Job Qualifications

  • High school diploma or active high school/GED program enrollment or one year of previous job experience required in lieu of HS diploma/GED
  • previous experience in health care or customer service is a plus but not required
  • ability to follow written and verbal instructions
  • strong communication skills
  • compassionate and patient-focused demeanor

Job Duties

  • Coordinate tests, procedures, and transports
  • manage patient charts
  • enter physician orders
  • update bedboards
  • answer calls
  • provide courteous service
  • distribute mail
  • facilitate quiet time or noise monitoring
  • greet and escort patients and visitors
  • provide information while maintaining confidentiality
  • assist with parking and patient belongings
  • assemble and serve meals per dietary requirements
  • ensure food safety
  • deliver patient meal trays and nourishments
  • safely transport patients, equipment, and specimens
  • maintain transport equipment
  • track transport activities
  • order, stock, and organize unit-specific supplies and equipment
  • monitor expiration dates
  • maintain inventory
  • follow sanitation and safety protocols
  • check crash carts and medical equipment
  • complete required audits
  • clean and maintain patient rooms and public areas
  • replenish supplies
  • report maintenance issues

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.