Buffalo Wild Wings logo

Casual Dining Server

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
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Benefits

Work in a fun vibrant setting
Receive weekly pay
flexible scheduling options
generous shift meal discount
Family dining discounts
Industry-leading training
Continuous learning opportunities
clear career paths
Paid Time Off
401(k) retirement plan with company match
tuition reimbursement programs
comprehensive medical insurance
Dental Insurance
Vision Insurance
champions of hope community involvement program
Cash Referral Program
journey wellbeing support tools
PerkSpot program
Robust recognition program
Slip-resistant shoe programs
Local community and charitable initiatives
Igniting Dreams Grant Program
exciting training contests

Job Description

Buffalo Wild Wings is a leading casual dining restaurant chain known for its vibrant atmosphere and dedication to creating memorable guest experiences centered around wings, sports, and exceptional service. Established with the vision of being an energetic hub where guests can enjoy great food and the excitement of games, Buffalo Wild Wings has grown into a beloved destination for fans and food lovers alike. The brand is synonymous with a lively gameday ambiance, diverse menu offerings including its iconic wings, and a customer-centric approach that turns dining into a social and enjoyable event. As a company, it values teamwork, enthusiasm, and genuine hospitality, making it an engaging workplace for employees who are passionate about service and community.

The Casual Dining Server role at Buffalo Wild Wings is more than a typical food service position. This role emphasizes being the Chief Experience Officer for every guest, turning ordinary visits into unforgettable events. Servers are expected to be energetic, knowledgeable menu experts who can guide patrons enthusiastically through the restaurant's offerings, particularly the signature wings, while maintaining the upbeat gameday mood. The position requires a commitment to excellence in guest service, attention to detail, and the ability to foster a friendly environment where every visitor feels like a valued VIP. Employees in this role will engage guests proactively, manage orders with accuracy and speed, and collaborate seamlessly with the team to ensure a top-notch dining experience.

This is a dynamic role suited for individuals who thrive in social settings and enjoy interacting with a diverse clientele. It offers an excellent opportunity to develop hospitality skills within a supportive and lively environment. Employees benefit from ongoing training and clear pathways for career advancement. Employment at Buffalo Wild Wings typically offers flexible scheduling options to accommodate individual lifestyles, making it an attractive choice for students, part-time workers, and those seeking work-life balance. The role includes competitive hourly pay and benefits that reward commitment and performance. Overall, working as a Casual Dining Server at Buffalo Wild Wings provides not only a job but an opportunity to be part of a fun and growing company culture dedicated to customer satisfaction and employee growth.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in casual dining or hospitality preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Availability to work flexible hours including evenings and weekends
  • Must be able to stand for extended periods
  • Basic math skills for handling transactions

Job Qualifications

  • Proven ability to create and sustain a dynamic and welcoming atmosphere
  • Expertise in facilitating shareable moments through organizational skills
  • Meticulous attention to service details
  • Clear commitment to superior guest service

Job Duties

  • Proactively greet and engage guests with enthusiasm
  • Efficiently and accurately take food and beverage orders
  • Master the sequence of service to ensure timely delivery of all courses and requests
  • Maintain a deep understanding of menu items and allergens
  • Manage table organization and guest needs
  • Process payments accurately and handle cash and credit transactions
  • Collaborate effectively with kitchen staff and other servers
  • Complete opening, closing, and side work duties

Job Criteria

Experience

Entry Level (1-2 years)


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