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Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Flexible
Benefits
Receive weekly pay
Enjoy flexible scheduling options to fit your lifestyle
Take advantage of a generous shift meal discount and family dining discounts
Access industry-leading training and continuous learning opportunities
Benefit from clear career paths for professional advancement
Included are Paid Time Off (PTO) benefits
Enroll in a 401(k) retirement plan featuring a company match
Programs for Tuition Reimbursement are available
Comprehensive Insurance Coverage, including Medical, Dental, and Vision
Participate in the Champions of Hope community involvement program
A Lucrative Cash Referral Program is in place
Access to Journey wellbeing support tools
Exclusive perks and discounts via the PerkSpot program
A robust recognition program honors outstanding employee performance
Safety is supported through Slip-Resistant Shoe Programs
Engaging local community and charitable initiatives
Opportunity to apply for the Igniting Dreams Grant Program
Participate in exciting training contests
Job Description
Buffalo Wild Wings is a well-established casual dining restaurant chain that specializes in delivering a vibrant, sports-focused dining experience. Known for its energetic atmosphere and extensive menu featuring iconic wings and a variety of other offerings, Buffalo Wild Wings attracts guests who seek more than just a meal—they come for a lively social gathering centered around great food, drinks, and live sports events. With a commitment to creating unforgettable dining moments, the company fosters a culture of fun, enthusiasm, and top-tier guest service, making it a popular destination for sports fans and casual dining patrons alike.\n\nThe role of a Casual... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer-facing role preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Must be able to stand for extended periods
- Availability to work flexible hours including nights, weekends, and holidays
- Basic math skills for handling transactions
Job Qualifications
- Proven ability to create and sustain a dynamic, genuinely welcoming atmosphere where every guest feels like a VIP
- Expertise in facilitating shareable moments through exceptional organizational abilities, meticulous attention to service details, and a clear, passionate commitment to superior guest service
Job Duties
- Your role is to transform a simple meal into an unforgettable event, making the guest experience lively and seamless
- You will be the resident expert on our full menu, passionately guiding patrons through our iconic wings and other offerings, all while fostering the energetic, gameday atmosphere we're famous for
- Every interaction is a chance to deliver a high-five and a genuine smile, turning a casual visit into the highlight of their day
- Proactively greet and engage guests with enthusiasm, immediately setting a positive and energetic tone for their dining experience
- Efficiently and accurately take food and beverage orders, offering knowledgeable suggestions and upselling specials to enhance the guest's enjoyment
- Master the sequence of service to ensure timely delivery of all courses, beverages, and requests from the kitchen and bar
- Maintain a deep and current understanding of all menu items, preparation methods, ingredients, and allergen information to confidently answer guest questions
- Manage table organization and guest needs throughout the meal, quickly addressing any concerns to ensure complete satisfaction
- Process payments accurately, handle cash and credit transactions efficiently, and adhere to all responsible alcohol service guidelines
- Collaborate effectively with kitchen staff, hosts, and other servers to maintain a smooth and high-functioning team environment
- Complete opening, closing, and side work duties as assigned to ensure the dining area is pristine and ready for service
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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