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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Receive weekly pay
Enjoy flexible scheduling options to fit your lifestyle
Take advantage of a generous shift meal discount and family dining discounts
Access industry-leading training and continuous learning opportunities
Benefit from clear career paths for professional advancement
Included are Paid Time Off (PTO) benefits
Enroll in a 401(k) retirement plan featuring a company match
Programs for Tuition Reimbursement are available
Comprehensive Insurance Coverage, including Medical, Dental, and Vision
Participate in the Champions of Hope community involvement program
A Lucrative Cash Referral Program is in place
Access to Journey wellbeing support tools
Exclusive perks and discounts via the PerkSpot program
A robust recognition program honors outstanding employee performance
Safety is supported through Slip-Resistant Shoe Programs
Engaging local community and charitable initiatives
Opportunity to apply for the Igniting Dreams Grant Program
Participate in exciting training contests
Job Description
Buffalo Wild Wings is a premier casual dining restaurant chain renowned for its energetic and vibrant gameday atmosphere, delicious menu featuring iconic wings, and dedication to delivering an exceptional dining experience. Established as a go-to destination for sports enthusiasts and food lovers alike, Buffalo Wild Wings combines a lively environment with top-tier service to create memorable moments for every guest. Known for its extensive range of sauces and seasonings, the restaurant prides itself not just on the food, but also on the overall entertainment and community feel it fosters within each location. The team at Buffalo Wild Wings is committed... Show More
Job Requirements
- High school diploma or equivalent
- Proven experience in customer service or hospitality
- Ability to stand and walk for extended periods
- Excellent communication skills
- Ability to handle cash and process payments
- Must be at least 18 years old
- Availability to work flexible shifts including nights, weekends, and holidays
Job Qualifications
- Proven ability to create and sustain a dynamic, genuinely welcoming atmosphere where every guest feels like a VIP
- Expertise in facilitating shareable moments through exceptional organizational abilities, meticulous attention to service details, and a clear, passionate commitment to superior guest service
Job Duties
- Your role is to transform a simple meal into an unforgettable event, making the guest experience lively and seamless
- You will be the resident expert on our full menu, passionately guiding patrons through our iconic wings and other offerings, all while fostering the energetic, gameday atmosphere we're famous for
- Every interaction is a chance to deliver a high-five and a genuine smile, turning a casual visit into the highlight of their day
- Proactively greet and engage guests with enthusiasm, immediately setting a positive and energetic tone for their dining experience
- Efficiently and accurately take food and beverage orders, offering knowledgeable suggestions and upselling specials to enhance the guest's enjoyment
- Master the sequence of service to ensure timely delivery of all courses, beverages, and requests from the kitchen and bar
- Maintain a deep and current understanding of all menu items, preparation methods, ingredients, and allergen information to confidently answer guest questions
- Manage table organization and guest needs throughout the meal, quickly addressing any concerns to ensure complete satisfaction
- Process payments accurately, handle cash and credit transactions efficiently, and adhere to all responsible alcohol service guidelines
- Collaborate effectively with kitchen staff, hosts, and other servers to maintain a smooth and high-functioning team environment
- Complete opening, closing, and side work duties as assigned to ensure the dining area is pristine and ready for service
Job Qualifications
Experience
No experience required
Job Location
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