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Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Benefits
Work in a fun, vibrant setting
weekly pay
flexible scheduling options
generous shift meal discount
Family dining discounts
Industry-leading training
Continuous learning opportunities
clear career paths
Paid Time Off
401(k) retirement plan with company match
tuition reimbursement programs
comprehensive medical insurance
comprehensive dental insurance
Comprehensive vision insurance
champions of hope community involvement program
Cash Referral Program
journey wellbeing support tools
PerkSpot program
Robust recognition program
Slip-resistant shoe programs
Engaging local community and charitable initiatives
Igniting Dreams Grant Program
exciting training contests
Job Description
Buffalo Wild Wings is a leading casual dining restaurant renowned for its vibrant sports bar atmosphere and comprehensive menu centered around its iconic wings, sauces, and signature drinks. With locations across the country, this franchise has built a reputation for providing a unique experience where guests can enjoy great food, watch live sports, and socialize in an energetic and welcoming setting. Buffalo Wild Wings combines the excitement of the game day ambiance with high-quality food and exceptional customer service, making it a popular destination for sports fans and families alike. The restaurant prides itself on its engaging culture, community involvement,... Show More
Job Requirements
- High school diploma or equivalent
- Proven customer service experience in a fast-paced environment
- Strong communication and interpersonal skills
- Ability to stand and walk for extended periods
- Basic math skills for processing payments
- Availability to work flexible shifts, including evenings and weekends
Job Qualifications
- Proven ability to create and sustain a dynamic, genuinely welcoming atmosphere where every guest feels like a VIP
- Expertise in facilitating shareable moments through exceptional organizational abilities, meticulous attention to service details, and a clear, passionate commitment to superior guest service
Job Duties
- Proactively greet and engage guests with enthusiasm, immediately setting a positive and energetic tone for their dining experience
- Efficiently and accurately take food and beverage orders, offering knowledgeable suggestions and upselling specials to enhance the guest's enjoyment
- Master the sequence of service to ensure timely delivery of all courses, beverages, and requests from the kitchen and bar
- Maintain a deep and current understanding of all menu items, preparation methods, ingredients, and allergen information to confidently answer guest questions
- Manage table organization and guest needs throughout the meal, quickly addressing any concerns to ensure complete satisfaction
- Process payments accurately, handle cash and credit transactions efficiently, and adhere to all responsible alcohol service guidelines
- Collaborate effectively with kitchen staff, hosts, and other servers to maintain a smooth and high-functioning team environment
- Complete opening, closing, and side work duties as assigned to ensure the dining area is pristine and ready for service
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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