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Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Standard Hours
Flexible
Benefits
Work in a fun, vibrant setting
Receive weekly pay
Enjoy flexible scheduling options
generous shift meal discount
Family dining discounts
Industry-leading training
Continuous learning opportunities
Clear career paths for advancement
Paid Time Off
401(k) retirement plan with company match
tuition reimbursement programs
comprehensive medical insurance
Dental Insurance
Vision Insurance
champions of hope community involvement program
Cash Referral Program
journey wellbeing support tools
PerkSpot exclusive perks and discounts
Robust recognition program
Slip-resistant shoe programs
Local community and charitable initiatives
Igniting Dreams Grant Program
Training Contests
Job Description
Buffalo Wild Wings is a renowned casual dining restaurant chain that specializes in offering a vibrant and energetic atmosphere where guests can enjoy a variety of delicious wings and other menu items while watching the best sports games on TV. Known for its gameday spirit and lively environment, Buffalo Wild Wings is committed to providing a memorable dining experience that combines great food, outstanding service, and an engaging atmosphere. The restaurant prides itself on delivering exceptional guest experiences, ensuring every visitor feels like a VIP and leaves with a smile. With locations across the country, Buffalo Wild Wings continues to... Show More
Job Requirements
- Experience in a similar dining or customer service role preferred
- Strong interpersonal and communication skills
- Ability to work in a fast-paced environment
- Passion for delivering outstanding guest experiences
- Availability to work flexible shifts including evenings, weekends, and holidays
- Basic math skills for handling payments
- Ability to stand and walk for extended periods
Job Qualifications
- Proven ability to create and sustain a dynamic, genuinely welcoming atmosphere where every guest feels like a VIP
- Expertise in facilitating shareable moments through exceptional organizational abilities, meticulous attention to service details, and a clear, passionate commitment to superior guest service
Job Duties
- Proactively greet and engage guests with enthusiasm, immediately setting a positive and energetic tone for their dining experience
- Efficiently and accurately take food and beverage orders, offering knowledgeable suggestions and upselling specials to enhance the guest's enjoyment
- Master the sequence of service to ensure timely delivery of all courses, beverages, and requests from the kitchen and bar
- Maintain a deep and current understanding of all menu items, preparation methods, ingredients, and allergen information to confidently answer guest questions
- Manage table organization and guest needs throughout the meal, quickly addressing any concerns to ensure complete satisfaction
- Process payments accurately, handle cash and credit transactions efficiently, and adhere to all responsible alcohol service guidelines
- Collaborate effectively with kitchen staff, hosts, and other servers to maintain a smooth and high-functioning team environment
- Complete opening, closing, and side work duties as assigned to ensure the dining area is pristine and ready for service
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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