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Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Flexible
Benefits
weekly pay
flexible scheduling
shift meal discount
Family dining discounts
Industry-leading training
Paid Time Off
401(k) retirement plan
Tuition Reimbursement
Medical insurance
Dental Insurance
Vision Insurance
Community involvement program
Cash Referral Program
Wellbeing Support Tools
Employee Recognition Program
slip-resistant shoe program
Local community initiatives
Igniting Dreams Grant Program
Training Contests
Job Description
Buffalo Wild Wings is a well-established casual dining restaurant renowned for its vibrant gameday atmosphere and a broad menu centered around iconic wings and American sports bar favorites. With locations across the United States, the company prides itself on delivering an energetic, fun, and welcoming environment where guests can enjoy great food, sports, and socializing. Known for its commitment to exceptional guest experiences, Buffalo Wild Wings combines sports culture with casual dining to create unique moments for all patrons. The company emphasizes team collaboration, continuous learning, and career growth opportunities for its employees, making it not only a place to... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer-facing role
- Ability to stand and walk for extended periods
- Excellent communication skills
- Availability to work flexible hours, including evenings and weekends
- Ability to handle multiple tasks in a fast-paced environment
- Basic math skills for handling transactions
Job Qualifications
- Proven ability to create and sustain a dynamic, genuinely welcoming atmosphere where every guest feels like a VIP
- Expertise in facilitating shareable moments through exceptional organizational abilities, meticulous attention to service details, and a clear, passionate commitment to superior guest service
- Previous experience in casual dining or hospitality preferred
- Strong communication and interpersonal skills
- Ability to work effectively in a fast-paced, team-oriented environment
Job Duties
- Proactively greet and engage guests with enthusiasm, immediately setting a positive and energetic tone for their dining experience
- Efficiently and accurately take food and beverage orders, offering knowledgeable suggestions and upselling specials to enhance the guest's enjoyment
- Master the sequence of service to ensure timely delivery of all courses, beverages, and requests from the kitchen and bar
- Maintain a deep and current understanding of all menu items, preparation methods, ingredients, and allergen information to confidently answer guest questions
- Manage table organization and guest needs throughout the meal, quickly addressing any concerns to ensure complete satisfaction
- Process payments accurately, handle cash and credit transactions efficiently, and adhere to all responsible alcohol service guidelines
- Collaborate effectively with kitchen staff, hosts, and other servers to maintain a smooth and high-functioning team environment
- Complete opening, closing, and side work duties as assigned to ensure the dining area is pristine and ready for service
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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