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Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Benefits
Work in a fun, vibrant setting
Receive weekly pay
Enjoy flexible scheduling options
generous shift meal discount
Family dining discounts
Industry-leading training
Continuous learning opportunities
clear career paths
Paid Time Off
401(k) retirement plan with company match
tuition reimbursement programs
comprehensive medical insurance
Dental Insurance
Vision Insurance
champions of hope community involvement program
Cash Referral Program
journey wellbeing support tools
PerkSpot program perks and discounts
Recognition Program
slip-resistant shoe program
Community and charitable initiatives
Igniting Dreams Grant Program
Training Contests
Job Description
Buffalo Wild Wings is a leading casual dining restaurant renowned for its vibrant atmosphere, a signature menu centered around delicious wings, and an unparalleled commitment to creating memorable guest experiences. As a prominent player in the restaurant industry, it combines sports entertainment and great food to craft a unique dining environment where fans and food lovers can unite. Established with a goal to be the premier destination for those seeking not only a meal but a lively and engaging experience, Buffalo Wild Wings nurtures a culture of passion, teamwork, and excellence. The company places great emphasis on dynamic hospitality, ensuring... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer service or hospitality role preferred
- Ability to work flexible hours including nights, weekends, and holidays
- Excellent communication and interpersonal skills
- Ability to multi-task and work in a fast-paced environment
- Basic math skills for handling cash and processing payments
- Commitment to upholding safety and alcohol service regulations
Job Qualifications
- Proven ability to create and sustain a dynamic, genuinely welcoming atmosphere where every guest feels like a VIP
- Expertise in facilitating shareable moments through exceptional organizational abilities, meticulous attention to service details, and a clear, passionate commitment to superior guest service
Job Duties
- Proactively greet and engage guests with enthusiasm, immediately setting a positive and energetic tone for their dining experience
- Efficiently and accurately take food and beverage orders, offering knowledgeable suggestions and upselling specials to enhance the guest's enjoyment
- Master the sequence of service to ensure timely delivery of all courses, beverages, and requests from the kitchen and bar
- Maintain a deep and current understanding of all menu items, preparation methods, ingredients, and allergen information to confidently answer guest questions
- Manage table organization and guest needs throughout the meal, quickly addressing any concerns to ensure complete satisfaction
- Process payments accurately, handle cash and credit transactions efficiently, and adhere to all responsible alcohol service guidelines
- Collaborate effectively with kitchen staff, hosts, and other servers to maintain a smooth and high-functioning team environment
- Complete opening, closing, and side work duties as assigned to ensure the dining area is pristine and ready for service
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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