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Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Benefits
Work in a fun, vibrant setting
weekly pay
flexible scheduling
generous shift meal discount
Family dining discounts
Industry-leading training
Paid Time Off
401(k) retirement plan with company match
tuition reimbursement programs
comprehensive medical insurance
Dental Insurance
Vision Insurance
champions of hope community involvement program
Cash Referral Program
journey wellbeing support tools
PerkSpot discounts
Employee Recognition Program
slip-resistant shoe program
Local community and charitable initiatives
Igniting Dreams Grant Program
Training Contests
Job Description
Buffalo Wild Wings is a premier casual dining restaurant chain known for its vibrant gameday atmosphere, iconic wings, and exceptional guest experiences. As a leader in the sports bar and casual dining industry, Buffalo Wild Wings provides a fun, engaging environment where guests come to enjoy great food, watch their favorite sports, and create lasting memories with friends and family. With a strong commitment to quality food, outstanding service, and an energetic atmosphere, Buffalo Wild Wings has cultivated a loyal customer base. The company fosters a culture that values teamwork, continuous learning, and career advancement, making it a sought-after employer... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in a customer service or food service role preferred
- strong communication and interpersonal skills
- ability to work in a fast-paced environment
- ability to stand for extended periods
- availability to work flexible hours including evenings, weekends, and holidays
- basic math skills for handling transactions
Job Qualifications
- Proven ability to create and sustain a dynamic, genuinely welcoming atmosphere where every guest feels like a VIP
- expertise in facilitating shareable moments through exceptional organizational abilities, meticulous attention to service details, and a clear, passionate commitment to superior guest service
Job Duties
- Proactively greet and engage guests with enthusiasm, immediately setting a positive and energetic tone for their dining experience
- efficiently and accurately take food and beverage orders, offering knowledgeable suggestions and upselling specials to enhance the guest's enjoyment
- master the sequence of service to ensure timely delivery of all courses, beverages, and requests from the kitchen and bar
- maintain a deep and current understanding of all menu items, preparation methods, ingredients, and allergen information to confidently answer guest questions
- manage table organization and guest needs throughout the meal, quickly addressing any concerns to ensure complete satisfaction
- process payments accurately, handle cash and credit transactions efficiently, and adhere to all responsible alcohol service guidelines
- collaborate effectively with kitchen staff, hosts, and other servers to maintain a smooth and high-functioning team environment
- complete opening, closing, and side work duties as assigned to ensure the dining area is pristine and ready for service
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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