Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Work Schedule
Flexible
Weekend Shifts
Benefits
employee discount
Milestone gifts
Flexible Schedule
Training and Development
Positive work environment
Career growth opportunities
employee recognition programs
Job Description
Cinepolis USA is a premier luxury cinema exhibitor dedicated to providing an exceptional movie-going experience through its specialized theater concepts, including "Cinepolis Luxury Cinemas" and "Movie House & Eatery." Headquartered in Dallas, Texas, Cinepolis operates 26 luxury and premium theaters strategically located across several states including California, Florida, New Jersey, Connecticut, Texas, Maryland, and Ohio. With plans for further expansion, Cinepolis USA is a proud division of Cinepolis International, recognized globally as the most popular movie theater exhibitor. Their core commitment is to innovation, the art of film, and delivering outstanding hospitality worldwide.
As a company, Cinepolis stands ou... Show More
As a company, Cinepolis stands ou... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in guest service or hospitality preferred
- Ability to stand, walk, lift, twist, climb stairs and bend frequently
- Ability to occasionally lift 25 to 50 pounds with assistance
- Excellent communication and interpersonal skills
- Comfortable working in a high-volume, fast-paced environment
- Ability to handle cash accurately
- Availability to work flexible shifts including weekends and holidays
Job Qualifications
- Proficient guest service skills
- Administrative and follow-up skills
- Comfortable communication with guests, supervisors, peers, vendors or partners
- Good verbal communication skills
- Math skills
- Knowledge of basic food handling regulations
- Knowledge of company policies and procedures
- Ability to meet tight deadlines under minimal supervision
- Proper cash handling etiquette
- Flexible working hours including holidays and weekends
Job Duties
- Guarantee guest service is professional, helpful, thorough and timely
- Concession preparation, cashiering and maintenance duties
- Set up and maintain appropriate stock levels for box office and concessions
- Greet guests, assemble food orders, operate point-of-sale terminals and make accurate change
- Maintain cleanliness of all work areas including concessions, box office, lobby, restrooms, hallways, auditoriums, and employee break rooms
- Follow sequence of service policy for each guest transaction
- Answer questions from guests and resolve any concerns
- Adhere to all company policy and procedures
- Complete all opening, mid and closing procedures
- Assist wait staff with the distribution of food and bussing of tables and auditoriums
- Clear and reset seats and trays before and after each film
- Assist with crowd control and seating of guests as needed
- Inform management team of any guest issues and maintenance requests
- Ensure the security of all box office cash and tickets
- Distribute and understand proper use of hearing impaired equipment
- Enforce ratings to keep underage guests from accessing auditoriums with adult content
- Assist with other functions as instructed by the management team
- Be cognizant of issues with movie projections and communicate with the manager, general manager or projectionist when issues arise
- Remain up to date on movie summaries
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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