Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
employee discount
Gifts for work anniversaries
Flexible Schedule
Paid training
Opportunities for advancement
inclusive work environment
Equal employment opportunity
Job Description
Cinepolis USA is a premier luxury cinema exhibitor dedicated to redefining the movie-going experience for guests. Operating under the banners of "Cinepolis Luxury Cinemas" and "Movie House & Eatery," this Dallas-based company operates 26 theaters across key states including California, Florida, New Jersey, Connecticut, Texas, Maryland, and Ohio, with ambitious plans for expansion. Cinepolis International, the parent company, stands as the most popular movie theater exhibitor worldwide, known for its commitment to innovation, hospitality, and a passion for film. Cinepolis USA prides itself on its upscale and customer-focused approach, providing an environment where entertainment meets comfort and top-tier service.Show More
Job Requirements
- High school diploma or equivalent preferred
- Previous guest service or customer-facing experience preferred
- Ability to stand, walk, bend, twist, and climb stairs frequently
- Ability to lift up to 10 pounds frequently and occasionally lift 25 to 50 pounds with assistance
- Flexibility to work evenings, weekends, and holidays
- Strong interpersonal and communication skills
- Ability to follow detailed instructions and company policies
- Must be able to work in a noisy and active theater environment
Job Qualifications
- Proficient guest service skills
- Administrative and follow-up skills
- Comfortable communication with guests, supervisors, peers, vendors, or partners
- Ability to work effectively in high-volume settings
- Good verbal communication skills
- Basic math skills
- Knowledge of proper cash handling etiquette
- Understanding of basic food handling regulations
- Knowledge of company policies and procedures
- Ability to meet tight deadlines under minimal supervision
Job Duties
- Guarantee guest service is professional, helpful, thorough and timely
- Concession preparation, cashiering and maintenance duties
- Set up and maintain appropriate stock levels for box office and concessions
- Greet guests, assemble food orders, operate point-of-sale terminals and make accurate change
- Maintain cleanliness of all work areas including concessions, box office, lobby, restrooms, hallways, auditoriums, and employee break room
- Follow sequence of service policy for each guest transaction
- Answer questions from guests and resolve any concerns
- Adhere to all company policy and procedures
- Complete all opening, mid and closing procedures
- Assist wait staff with the distribution of food and the bussing of tables and auditoriums
- Clear and reset seats and trays before and after each film
- Assist with crowd control and seating of guests as needed
- Inform management team of any guest issues and maintenance requests
- Ensure the security of all box office cash and tickets
- Distribute and explain proper use of hearing impaired equipment
- Enforce ratings to keep underage guests from accessing auditoriums with adult content
- Assist with other functions as instructed by the management team
- Communicate with manager or projectionist regarding movie projection issues
- Remain up to date on movie summaries
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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