Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $15.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
employee discount
Gifts for milestone anniversaries
Flexible work hours
Opportunities for advancement
inclusive work environment
Training and Development
Paid Time Off
Job Description
Cinepolis USA is a premier luxury cinema exhibitor dedicated to enhancing the movie-going experience through its exclusive theater concepts such as "Cinepolis Luxury Cinemas" and "Movie House & Eatery." Based in Dallas, Texas, Cinepolis USA operates 26 luxury and premium theaters strategically located across several states, including California, Florida, New Jersey, Connecticut, Texas, Maryland, and Ohio. The company continues to expand its footprint, aiming to bring world-class cinematic experiences to even more audiences across the country. As part of the larger Cinepolis International group, which is the most popular and recognized movie theater exhibitor worldwide, Cinepolis USA embraces innovation, hospitality,... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in customer service preferred
- ability to stand, walk, lift, bend, twist and traverse stairs frequently
- ability to lift up to 25-50 pounds occasionally with assistance
- comfortable working in noisy and busy environments
- strong interpersonal and communication skills
- availability to work flexible hours including evenings, weekends, and holidays
- proficiency in basic math and cash handling
Job Qualifications
- Proficient guest service skills
- good verbal communication skills
- good math skills
- knowledge of proper cash handling
- knowledge of basic food handling regulations
- ability to work effectively under minimal supervision
- capability to communicate and cooperate with guests, supervisors, peers, and partners
- flexible availability including holidays and weekends
- knowledge of company policy and procedures
Job Duties
- Guarantee guest service is professional, helpful, thorough and timely
- concession preparation, cashiering and maintenance duties
- set up and maintain appropriate stock levels for box office and concessions
- greet guests, assemble food orders, operate point-of-sale terminals and make accurate change
- maintain cleanliness of all work areas including concessions, box office, lobby, restrooms, hallways, auditoriums, and employee break room
- follow sequence of service policy for each guest transaction
- answer questions from guests and resolve any concerns
- adhere to all company policy and procedures
- complete all opening, mid and closing procedures
- assist wait staff with distribution of food and bussing of tables and auditoriums
- clear and reset seats and trays before and after each film
- assist with crowd control and seating of guests as needed
- inform management of guest issues and maintenance requests
- ensure the security of all box office cash and tickets
- distribute and understand proper use of hearing impaired equipment
- enforce ratings to keep underage guests from accessing auditoriums with adult content
- assist with other functions as instructed by management
- stay informed on movie summaries and projection issues
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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