Casino Shift Manager (BELL GARDENS, CA. 90201)
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $150,000.00 - $195,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities
Job Description
Parkwest Casino is a premier gaming and entertainment destination committed to providing guests with an exciting and enjoyable casino experience. Known for its exceptional customer service, comprehensive gaming options, and vibrant atmosphere, Parkwest Casino caters to a diverse clientele ranging from casual players to seasoned gaming enthusiasts. The casino continuously strives to uphold the highest standards in the gaming industry, ensuring compliance with all regulatory policies and fostering a safe and welcoming environment for both guests and employees. With a focus on innovation, integrity, and teamwork, Parkwest Casino stands out as a leader in casino operations and guest satisfaction in... Show More
Job Requirements
- bachelor’s degree or equivalent experience in business management, hospitality management, or related field preferred
- knowledge of poker and California games required
- comprehensive knowledge of table games yield management
- ten years of experience in the gaming industry
- four years in a casino management role
- able to perform all essential duties with or without accommodation
- able to pass mandatory screenings including background, credit check, and drug test
- able to obtain a key license through the California Gambling Control Commission and city license
- physical ability to walk and stand constantly
- ability to work in noisy environments
Job Qualifications
- ability to communicate effectively with guests, team members, and management
- strong knowledge of all casino table games
- minimum 10 years casino games experience
- minimum 4 years managerial experience in a casino manager role
- experience in handling and issuing credit
- ability to work any shift and multitask
- able to pass background, credit check, and drug test screenings
- able to obtain a key license through the California Gambling Control Commission and city license
- detailed knowledge of all games operated at the casino
- computer skills including email, presentations, application software, and databases
- strong organizational and verbal communication skills
- excellent customer relations skills
- knowledge and experience of gaming laws, regulations, policies, and procedures or ability to learn within probation period
- ability to present information and respond to questions effectively
Job Duties
- oversee all cardroom operations and ensure gaming processes comply with core values and regulations
- manage company assets, rules, and policies related to gaming and casino credit activities during shifts
- review budgets and supervise gaming schedules to accommodate guests
- analyze gaming percentages, comps, and casino marketing activities
- manage team members with performance evaluations, coaching, and discipline
- identify critical positions and develop promotion plans for team members
- provide training and ensure team members have proper tools and safety measures
- oversee fair dealer rotation practices
- implement and monitor player tracking and rewards systems
- ensure full compliance with gaming and Title 31 regulations
- compile and submit necessary gaming reports
- resolve customer complaints according to casino standards
- coordinate purchase of gaming equipment and supplies
- ensure proper functioning and tamper-free status of gaming equipment
- assess business levels to optimize game play
- perform other job-related duties as assigned
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Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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