Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $31.63
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
Career Development
Job Description
Encore Boston Harbor is a prestigious luxury global destination gaming resort known for its sophisticated ambiance and unparalleled amenities. Located on the waterfront along the Mystic River and elegantly connected to Boston Harbor, it is the largest private single-phase development in the history of the Commonwealth of Massachusetts. This resort boasts 671 beautifully appointed hotel rooms with expansive views of the Boston skyline and harbor, offering guests a world-class stay experience. In addition to accommodations, Encore Boston Harbor features an ultra-premium spa, a range of luxury retail outlets, high-end dining establishments, and state-of-the-art ballroom and meeting facilities, making it a... Show More
Job Requirements
- 21 years of age or above
- high school degree or equivalent preferred
- minimum 6 months of prior related experience preferred
- will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission
- ServSafe or equivalent certification preferred
- outstanding organizational and interpersonal skills
- excellent attention to detail
- fluent knowledge of chemicals, SDS personal protection equipment, sanitation, and OSHA guidelines
- ability to read, analyze, and interpret documents
- ability to respond to common inquiries from other employees or guests
- conversational English required, second language a plus
- ability to write instructions
- ability to present information
- ability to compute basic mathematical calculations
- ability to decipher various reports and maintains reports upon request
Job Qualifications
- 21 years of age or above
- will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission
- ServSafe or equivalent certification preferred
- high school degree or equivalent preferred
- minimum 6 months of prior related experience preferred
- outstanding organizational and interpersonal skills
- excellent attention to detail
- fluent knowledge of chemicals, SDS personal protection equipment, sanitation, and OSHA guidelines
- ability to read, analyze, and interpret documents
- ability to respond to common inquiries from other employees or guests
- conversational English required, second language a plus
- ability to write instructions
- ability to present information
- ability to compute basic mathematical calculations
- ability to decipher various reports and maintains reports upon request
Job Duties
- Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied
- participates in short-and long-term departmental goals, objectives, policies, and operating procedures
- monitors and evaluates operational effectiveness
- effects changes required for improvement
- identifies key drivers of success
- actively contributes to departmental performance and the accuracy, confidentiality, and thoroughness of departmental policies and procedures
- records and reports
- follows that all applicable internal policies, federal and state laws, rules, regulations and property-wide controls are enforced within the department
- delivers and maintains a maximum level of property-wide service and satisfaction
- contributes to company-wide communication and best practices
- keeps informed of all new developments within the department
- balances multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations
- assists with collection and transportation of dirty or soiled glassware
- polishes glassware for guest use
- cleans and maintains bar equipment and tools
- cleans and polishes guest facing elements of the bar, including decorative items
- empties trash receptacles
- cleans counters, tables, chairs and railings
- dusts furniture
- sweeps and mops floors
- empties dirty linen containers
- communicates politely and display courtesy to guests and internal customers
- communicates to his/her superior any difficulties, guest or internal customer comment and other relevant information
- attends and participates in daily briefings and other meetings as scheduled
- prepares in advance material and equipment needed for the shift
- cleans and re-sets his/her working area
- works with safety as a priority, and follows department and company safety standards
- maintains relevant knowledge of industry through continuing education and training
- performs any other job-related duties as assigned
OysterLink helps hospitality teams hire in one place.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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