Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $31.63
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee wellness programs
Job Description
Encore Boston Harbor is a premier luxury global destination and gaming resort located on the scenic waterfront along the Mystic River, connected to the iconic Boston Harbor. This lavish resort encompasses 671 elegantly appointed hotel rooms offering sweeping panoramic views of the Boston skyline and harbor. It boasts a multitude of world-class amenities including an ultra-premium spa, exquisite luxury retail spaces, high-end dining options, and state-of-the-art ballrooms and meeting venues. As the largest private single-phase development in the history of the Commonwealth of Massachusetts, Encore Boston Harbor represents a landmark in the hospitality and entertainment industry. Set within a sprawling... Show More
Job Requirements
- 21 years of age or above
- must obtain and maintain registration or license issued by the Massachusetts Gaming Commission
- high school degree or equivalent preferred
- minimum 6 months of prior related experience preferred
- ServSafe or equivalent certification preferred
- outstanding organizational and interpersonal skills
- excellent attention to detail
- fluent knowledge of chemicals, SDS, personal protection equipment, sanitation, and OSHA guidelines
- ability to read, analyze, and interpret documents
- conversational English required
- ability to write instructions and present information
- ability to compute basic mathematical calculations
- physical ability to lift or maneuver at least 50 pounds
- ability to work varying schedules to reflect business needs
- ability to interact professionally with guests and internal customers
- must comply with safety standards and protocols
Job Qualifications
- 21 years of age or above
- must obtain and maintain registration or license issued by the Massachusetts Gaming Commission
- ServSafe or equivalent certification preferred
- high school degree or equivalent preferred
- minimum 6 months of prior related experience preferred
- outstanding organizational and interpersonal skills
- excellent attention to detail
- fluent knowledge of chemicals, SDS, personal protection equipment, sanitation, and OSHA guidelines
- ability to read, analyze, and interpret documents such as policy and procedure manuals and maintenance instructions
- ability to respond to common inquiries from employees or guests
- conversational English required, second language a plus
- ability to write instructions and present information
- ability to compute basic mathematical calculations
- ability to decipher and maintain reports upon request
Job Duties
- Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied
- participates in short-and long-term departmental goals, objectives, policies, and operating procedures
- monitors and evaluates operational effectiveness
- effects changes required for improvement
- identifies key drivers of success
- actively contributes to departmental performance and the accuracy, confidentiality, and thoroughness of departmental policies and procedures
- follows all applicable internal policies, federal and state laws, rules, regulations and property-wide controls
- delivers and maintains maximum level of property-wide service and satisfaction
- balances multiple priorities simultaneously and meets deadlines in high-pressure situations
- assists with collection and transportation of dirty or soiled glassware
- polishes glassware for guest use
- cleans and maintains bar equipment and tools
- cleans and polishes guest facing elements of the bar, including decorative items
- empties trash receptacles
- cleans counters, tables, chairs and railings
- dusts furniture
- sweeps and mops floors
- empties dirty linen containers
- communicates politely and displays courtesy to guests and internal customers
- reports any difficulties, guest or internal customer comments and other relevant information
- attends and participates in daily briefings and other meetings as scheduled
- prepares in advance material and equipment needed for the shift
- cleans and re-sets working area
- works with safety as a priority
- maintains relevant knowledge of industry through continuing education and training
- performs any other job-related duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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