
Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $31.63
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
inclusive work environment
Job Description
Encore Boston Harbor is a premier luxury global destination gaming resort situated along the scenic waterfront of the Mystic River with breathtaking views of the Boston skyline and Boston Harbor. The resort features 671 exquisitely appointed hotel rooms, an ultra-premium spa, luxury retail outlets, high-end dining experiences, and state-of-the-art ballroom and meeting spaces tailored to accommodate a variety of events and functions. As the largest private single-phase development in the Commonwealth of Massachusetts, Encore Boston Harbor is a significant landmark and an epitome of luxury hospitality and entertainment.
The resort integrates nature and urban sophistication by boasting a six-a... Show More
The resort integrates nature and urban sophistication by boasting a six-a... Show More
Job Requirements
- 21 years of age or above
- required to obtain and maintain registration or license by Massachusetts Gaming Commission
- ServSafe or equivalent certification preferred
- high school degree or equivalent preferred
- minimum 6 months prior related experience preferred
- outstanding organizational and interpersonal skills
- excellent attention to detail
- fluent knowledge of chemicals, SDS personal protection equipment, sanitation, and OSHA guidelines
- ability to read, analyze, and interpret documents
- conversational English required
- ability to write instructions
- ability to present information
- ability to compute basic mathematical calculations
- physical ability to lift or maneuver at least 50 pounds
- ability to stand and walk for extended periods
- able to work varying schedules reflecting business needs
- must interact professionally with guests and colleagues
- able to work in moderate to loud noise environments
Job Qualifications
- 21 years of age or above
- will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission
- ServSafe or equivalent certification preferred
- high school degree or equivalent preferred
- minimum 6 months of prior related experience preferred
- outstanding organizational and interpersonal skills
- excellent attention to detail
- fluent knowledge of chemicals, SDS personal protection equipment, sanitation, and OSHA guidelines
- ability to read, analyze, and interpret documents such as policy and procedure manuals, maintenance instructions, and other related documents
- ability to respond to common inquiries from other employees or guests
- conversational English required, second language a plus
- ability to write instructions
- ability to present information
- ability to compute basic mathematical calculations
- ability to decipher various reports and maintains reports upon request
Job Duties
- Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied
- participates in short-and long-term departmental goals, objectives, policies, and operating procedures
- monitors and evaluates operational effectiveness
- effects changes required for improvement
- identifies key drivers of success
- actively contributes to departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures
- records and reports
- follows that all applicable internal policies, federal and state laws, rules, regulations and property-wide controls are enforced within the department
- delivers and maintains a maximum level of property-wide service and satisfaction
- contributes to company-wide communication and best practices
- keeps informed of all new developments within the department
- balances multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations
- assists with collection and transportation of dirty or soiled glassware
- polishes glassware for guest use
- cleans and maintains bar equipment and tools
- cleans and polishes guest facing elements of the bar, including decorative items
- empties trash receptacles
- cleans counters, tables, chairs and railings
- dusts furniture
- sweeps and mops floors
- empties dirty linen containers
- communicates politely and displays courtesy to guests and internal customers
- communicates to his/her superior any difficulties, guest or internal customer comment and other relevant information
- attends and participates in daily briefings and other meetings as scheduled
- prepares in advance material and equipment needed for the shift
- cleans and re-sets his/her working area
- works with safety as a priority, and follows department and company safety standards
- maintains relevant knowledge of industry through continuing education and training
- performs any other job-related duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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