Players Edge Services Inc logo

Casino Gaming Associate / Customer Service - Sacramento

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.50 - $25.00
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Work Schedule

Rotating Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical
Dental
Vision
401(k) match
Employee assistance program
Company paid life insurance
employee recognition programs
Paid Time Off
Paid sick leave
night shift differential

Job Description

Players Edge is a prestigious gaming services company that partners with various casinos to ensure the integrity and smooth operation of table games. Specializing in overseeing California style Blackjack, Three Card Poker, and other popular casino games, Players Edge maintains a strong reputation for professionalism and fairness in the gaming industry. As a trusted third-party provider of player services, the company fosters a dynamic and engaging workplace where employees play a crucial role in upholding gaming standards and enhancing player experiences. Players Edge emphasizes employee well-being and continuous development through competitive benefits and a supportive work environment.

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Job Requirements

  • Must be at least 21 years of age or older
  • Must be available to work graveyard or swing shifts including weekends and holidays
  • Customer service experience preferred
  • Successful background check
  • All hires must apply for, receive, and maintain a license from the Bureau of Gambling Control
  • Strong mental math skills proficient in addition, subtraction, and multiplication
  • Physical ability to sit or stand for long periods
  • Ability to carry items weighing 2 - 10 lbs
  • Manual dexterity for handling casino chips
  • Ability to reach or extend arm 6 - 12 inches to collect or distribute chips
  • Ability to push or pull chip tray or rack weighing 1-3 lbs
  • Occasional hand/wrist rotation

Job Qualifications

  • Valid Third-Party Proposition Player Services License Badge
  • Strong mental math skills including proficiency in addition, subtraction, and multiplication
  • Customer service experience preferred
  • Ability to pass a successful background check
  • Must be at least 21 years of age or older

Job Duties

  • Sit at table games such as California style Blackjack or Three Card Poker at assigned casino
  • Ensure the rules are followed during game play
  • Doublecheck dealer calculations for wins and losses
  • Maintain attention to detail throughout each game session
  • Interact professionally with casino patrons
  • Handle casino chips including collecting and distributing
  • Work flexible shifts including graveyard and swing shifts

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location