Kalispel

Casino Floor / Turf Club - Beverage Server

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $11.00 - $17.50
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development

Job Description

The Kalispel Tribe of Indians is a respected tribal organization known for its commitment to cultural heritage, community wellbeing, and economic development through various enterprises, including hospitality and gaming. Among its prominent operations is Kalispel Casino, a popular entertainment destination featuring gaming, dining, and live events that attract visitors from the region and beyond. The casino environment is vibrant and fast-paced, offering an exciting workplace for individuals motivated by guest interaction and dynamic service roles. This establishment prides itself on providing outstanding customer service and a welcoming atmosphere that celebrates the unique traditions and values of the Kalispel Tribe.Show More

Job Requirements

  • Ability to obtain and maintain a Tribal Work Permit
  • Washington State Food Handlers Permit - must obtain within 14 days of start date
  • Hepatitis A vaccination
  • mandatory Alcohol Server Training (MAST) certification - must obtain within 60 days of start date
  • available and willing to work nights, weekends and holidays as required

Job Qualifications

  • High school diploma or general education degree (GED)
  • experience working as a waiter/waitress preferred
  • must possess excellent customer relations and customer service skills
  • ability to handle cash and give proper change
  • skill in identifying and resolving problems under pressure conditions
  • ability to learn and operate the POS system

Job Duties

  • Use the POS system as trained
  • greet guests in a friendly manner, take their beverage and food orders, serve the orders, clear all dishes and glassware from their table and present the guest check
  • collect payment from the guest and provide change when necessary
  • provide constant, attentive, and friendly service to all guests
  • educate the guests about the daily specials and answer any questions they may have
  • be knowledgeable about wine and be prepared to answer guest questions about wine pairing
  • communicate with your supervisor to resolve any guest questions in a timely manner
  • keep payments orderly and neat throughout your shift
  • sell beverages and alcohol beverages, plus refill beverages
  • maintain assigned sections and workstations
  • assist other servers with all the above to ensure total teamwork
  • complete all side work in a timely and satisfactory manner to ensure a clean, neat work area with adequate supply level
  • maintain a clean and stocked server station
  • correctly perform all necessary paper and bookwork at shifts end
  • relay any complaints, problems, or positive remarks to shift supervisor
  • maintains confidential daily record keeping of tips
  • attend all training meetings
  • assist in other projects, as directed
  • duties, responsibilities, requirements, and expectations pertaining to this job are subject to change as needed

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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