Job Overview
Benefits
401(k)
Health Insurance
Dental Insurance
Vision Insurance
Health savings account
Flex Spending Account
Paid Time Off
Education Reimbursement
Job Description
Montana's Best Casinos is a premier gaming and entertainment establishment dedicated to delivering top-notch guest experiences through exceptional service and a welcoming atmosphere. We specialize in providing an engaging casino environment where guests can enjoy a variety of gaming options combined with high-quality hospitality. Our casino prides itself on creating a comfortable, fun, and safe setting that ensures every visitor feels valued and cared for. We focus on personalized service, recognizing our guests by name and anticipating their needs to surpass expectations consistently. Our team is composed of service aficionados who are passionate about customer satisfaction and strive to uphold... Show More
Job Requirements
- high school diploma or equivalent
- prior experience in customer service or related field
- ability to handle cash responsibly
- ability to stand and walk for extended periods
- strong communication skills
- must be of legal age to work in a casino environment
- basic math skills
- reliable and punctual
- ability to work flexible hours including nights, weekends, and holidays
Job Qualifications
- high school diploma or equivalent
- prior experience in customer service or casino environment preferred
- strong interpersonal and communication skills
- ability to handle cash accurately
- knowledge of gaming machine operations is a plus
- ability to work in a fast-paced environment
- excellent organizational and multitasking abilities
- attention to detail
- ability to adhere to safety and security protocols
Job Duties
- provide exceptional customer service
- cash handling and accounting
- operate a cash register
- stock, price, rotate, and display bar inventories
- housekeeping inside and outside of the casino
- efficiently mix and complete drink orders
- assist casino cashiers
- remember regular customers' names and faces
- monitor legal age requirements
- accurately complete shift paperwork
- maintain the ability to make change and account for cash
- suggest selling and help customers with gaming machine operations
- wear the uniform and keep appearance neat and clean
- clean restrooms, ashtrays, dust, windows, floors
- empty trash cans and dishes
- clean tables and messes
- clean games and keep bar furniture neatly arranged
- use the safety manual and casino restroom logs
- maintain casino safety and security
- answer and screen phone calls
- assist patrons in verifying wins
- record and make payouts to gambling machine winners
- advise manager of personnel situations or policy violations
Job Qualifications
Experience
No experience required
Job Location
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