Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
401(k)
Health Insurance
Dental Insurance
Vision Insurance
Health savings account
Flex Spending Account
Paid Time Off
Education Reimbursement
Job Description
Montana's Best Casinos is a prominent entertainment and gaming establishment renowned for creating a welcoming and exhilarating atmosphere for its guests. Located in the scenic state of Montana, this casino combines the excitement of gaming with exceptional hospitality, aiming to provide every visitor with a memorable and personalized experience. With a commitment to outstanding customer service, Montana's Best Casinos prides itself on a friendly environment where guests are treated like family, with attentive service that anticipates their needs before they are even expressed. The casino offers a diverse range of gaming options, bar services, and amenities designed to ensure a... Show More
Job Requirements
- high school diploma or equivalent
- prior customer service experience preferred
- ability to handle cash responsibly
- good communication skills
- ability to stand and move for extended periods
- availability to work flexible hours including weekends and holidays
- ability to follow company policies and procedures
Job Qualifications
- high school diploma or equivalent
- experience in customer service or hospitality preferred
- strong communication and interpersonal skills
- ability to handle cash accurately
- basic knowledge of gaming operations preferred
- ability to multitask in a fast-paced environment
- attention to detail and reliability
Job Duties
- provide exceptional customer service
- cash handling
- operate a cash register
- stock, price, rotate, and display bar inventories
- housekeeping inside and outside of the casino
- efficiently mix and complete drink orders
- assist casino cashiers
- remember regular customers' names and faces
- monitor legal age requirements
- accurately and effectively complete shift paperwork
- maintain the ability to accurately make change and account for large amounts of cash
- suggest selling and help customers with gaming machine operations
- wear the uniform and keep appearance neat and clean
- clean restrooms, ashtrays, dust, windows, and floors
- empty trash cans and dishes
- clean tables and messes of others
- clean games and keep bar furniture neatly arranged
- use the safety manual and casino restroom logs
- maintain casino safety and security
- answer and screen phone calls
- assist patrons in verifying wins
- record and make payouts to gambling machine winners
- advise manager of personnel situations or policy violations having an adverse effect on casino operating performance
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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