Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
401(k)
Health Insurance
Dental Insurance
Vision Insurance
Health savings account
Flex Spending Account
Paid Time Off
Education Reimbursement
Job Description
Montana's Best Casinos is a premier entertainment and gaming company dedicated to providing a top-tier casino experience for guests in Montana. As part of Town Pump Inc., a widely recognized name in the hospitality and retail industry, Montana's Best Casinos offers a dynamic and engaging environment for both guests and employees. Known for their commitment to exceptional customer service, the company focuses on creating a welcoming and fun atmosphere where guests feel valued and well cared for. With a strong emphasis on personalized service, the casino team prides itself on knowing guests by name and anticipating their needs proactively, ensuring... Show More
Job Requirements
- high school diploma or equivalent
- prior experience in customer service or hospitality preferred
- ability to handle cash transactions accurately
- knowledge of gaming regulations and age restrictions
- ability to operate cash registers and bar equipment
- strong communication skills
- ability to work flexible hours including nights and weekends
Job Qualifications
- high school diploma or equivalent
- previous experience in customer service or hospitality preferred
- strong communication and interpersonal skills
- ability to handle cash transactions accurately
- knowledge of gaming regulations and age restrictions
- ability to operate cash registers and bar equipment
- ability to multitask in a fast-paced environment
- team-oriented attitude
- attention to detail and strong organizational skills
Job Duties
- provide exceptional customer service, cash handling, and accounting
- operate a cash register
- stock, price, rotate, and display bar inventories
- perform housekeeping inside and outside of the casino
- efficiently mix and complete drink orders
- assist casino cashiers
- remember regular customers' names and faces
- monitor legal age requirements
- accurately and effectively complete shift paperwork
- maintain the ability to accurately make change and account for large amounts of cash
- suggest selling and helping customers with gaming machine operations
- wear the uniform and keep appearance neat and clean
- clean restrooms, ashtrays, dust, windows, and floors
- empty trash cans and dishes
- clean tables and messes of others
- clean games and keep bar furniture neatly arranged
- use the safety manual and casino restroom logs
- maintain casino safety and security
- answer and screen phone calls
- assist patrons in verifying wins
- record and make payouts to gambling machine winners
- advise the manager of personnel situations or policy violations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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