Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $11.25 - $15.50
Work Schedule
Day Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Career development opportunities
Job Description
PENN Entertainment is a leader in the integrated entertainment and gaming industry, operating 43 destinations across North America. The company offers a multifaceted experience that includes casino gaming, sports content, online sports betting, and iCasino via theScore Bet Sportsbook and Casino. Recognized as a progressive organization, PENN Entertainment is committed not only to delivering exhilarating entertainment but also to fostering diversity, sustainability, and community involvement. The company prides itself on valuing its employees and supporting their career growth by providing opportunities, resources, and a collaborative working environment where team members are encouraged to thrive and advance.
At PENN Entertainment, ... Show More
At PENN Entertainment, ... Show More
Job Requirements
- Must be at least 21 years of age
- High school diploma or equivalent
- Prior cashiering or heavy money handling experience preferred
- Ability to follow instructions promptly and accurately
- Ability to operate computer and office equipment effectively
- Ability to read, interpret, and communicate in English
- Must possess basic mathematical skills for handling money and gaming chips accurately
- Ability to safely perform physical duties including standing for extended periods and lifting up to 75 pounds
- Ability to qualify for necessary licenses and permits
- Must adhere to all regulatory, department, and company policies
- Available to work in a noisy environment with exposure to tobacco smoke
- Must maintain appropriate grooming, appearance, and attendance standards
Job Qualifications
- High school diploma or equivalent
- Prior cashiering or heavy money handling experience preferred
- Ability to promptly and accurately follow leadership instructions
- Proficient in operating computers, computer software, copy machines, printers, and other office equipment
- Ability to read and interpret English-language documents such as safety rules and procedure manuals
- Strong verbal and written communication skills in English
- Basic mathematical skills including addition, subtraction, multiplication, and division
- Ability to count money and gaming chips accurately and make change
- Familiarity with operating adding machines and basic computer operations
- Ability to apply common sense understanding to execute instructions
- Eligible to obtain licenses and permits as required by federal, state, and local regulations
Job Duties
- Provide friendly, fast, and helpful customer service through the consistent delivery of Red Carpet Customer Service to guests and team members
- Process cash transactions accurately for casino customers
- Comply with Title 31 regulations at all times
- Enroll patrons into Players Club, issue Players Club cards, and maintain accurate player tracking information
- Assist the Marketing Department with casino promotions
- Answer phone calls with proper phone etiquette
- Cash customer checks and verify guest information for accuracy
- Balance cash drawers ensuring appropriate impressed amounts at the start and end of shifts
- Perform cash buys with the main bank to keep drawers stocked for current and following shifts
- Complete all necessary paperwork related to transactions
- Adhere to department uniform, grooming, and appearance requirements
- Meet attendance guidelines and follow company, department, and regulatory policies
- Keep work areas clean and free of safety hazards
- Perform all job duties safely and responsibly
- Attend all department meetings and training sessions as required
- Perform other job-related duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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