Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
401(k) matching
Paid Time Off
wellness programs
Annual performance bonus
career development support
Job Description
PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences. With 43 destinations across North America, and a strong online presence through theScore Bet Sportsbook and Casino, PENN Entertainment excels at delivering diverse and exciting recreational options to a broad audience. As a company committed to innovation and customer satisfaction, PENN Entertainment emphasizes a culture of fun, enthusiasm, and growth for its team members. The organization is known for its dedication not only to providing premier entertainment options but also to important values like diversity, sustainability, and community involvement, making it a forward-thinking and socially... Show More
Job Requirements
- Must be 21 years of age
- High school diploma or equivalent
- Read, write legibly, understand, and speak English
- Excellent customer service and communication skills
- Available to work required schedule including nights, weekends, holidays, and overtime as needed
- Must meet professional appearance standards as prescribed by company policy
- Must be able to respond to visual and oral cues
- Able to work in constricted areas
- Able to tolerate second-hand smoke, noise, and bright lights
- Able to work at a fast pace in often crowded and noisy environments
- Physically mobile with reasonable accommodations including ability to push, pull, carry, and lift up to 25 lbs, and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces
Job Qualifications
- Must be 21 years of age
- High school diploma or equivalent
- Read, write legibly, understand, and speak English
- Excellent customer service and communication skills
- Ability to follow company professional appearance standards
- Ability to respond to visual and oral cues
- Physical mobility with ability to lift up to 25 lbs and perform physical tasks such as pushing, pulling, bending, stooping, and kneeling
- Ability to work in constricted areas
- Tolerance for second-hand smoke, noise, and bright lights
- Able to work a fast pace in crowded and noisy environments
Job Duties
- Provide fast, friendly, professional service to casino guests, beverage servers, and bartenders
- Monitor guest consumption of alcohol and intervene as needed according to guidelines
- Serve as ambassador of goodwill during work and customer/public relations events
- Promote casino events and programs
- Provide personalized service and use guest names
- Resolve service problems according to guidelines
- Maintain par levels of operating supplies and equipment for each bar
- Place liquors, fruits, glassware, linen, silverware, paper supplies, and sundries in designated places following storage and safety procedures
- Replace empty draught beer kegs as required
- Slice and pit fruit
- fill ice bins with crushed or cubed ice
- Operate and maintain bar equipment and utensils according to guidelines
- Remove and properly dispose of debris at the bar
- Clean counter areas, sinks, and floors to maintain a safe workstation
- Maintain cleanliness of designated areas following health and safety standards
Job Qualifications
Experience
Entry Level (1-2 years)