Job Overview
Compensation
Type:
Hourly
Rate:
Range $18.00 - $24.00
Benefits
stability
competitive compensation
401k
Paid Time Off
Paid training
Vision Insurance
Dental Insurance
Health Insurance
bonus incentives
Great culture
continuous training and development
promotion opportunities
Job Description
Audi San Francisco is a family-owned automotive dealership with a rich history dating back to 1947. As a proud member of the Royal Automotive Group, this dealership has firmly established itself as a trusted name in the San Francisco automotive market. Known for its dedication to customer satisfaction and quality service, Audi San Francisco caters to a diverse clientele with a passion for luxury vehicles. The dealership has continuously expanded and updated its facilities and showrooms, now located in the heart of downtown San Francisco, providing a modern and inviting atmosphere that complements the prestige of the Audi brand.
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Job Requirements
- High school diploma or equivalent
- At least one year of experience in a call center or receptionist role
- Intermediate computer proficiency with Microsoft Office and CRM software
- Exceptional interpersonal and communication skills
- Ability to handle a high volume of calls professionally
- Must pass background check and drug screening
- Strong organizational and multitasking abilities
Job Qualifications
- Excellent interpersonal verbal and written communication skills
- At least one year of experience in a call center or as a receptionist in a professional business environment
- Intermediate computer skills with Microsoft Word Excel and Outlook
- Previous experience utilizing CRM is a plus
- Punctual with solid time management skills and the ability to multi-task
- Ability to pass pre-employment testing including background checks and drug test
Job Duties
- Answer large volume of calls and determine caller's need and provide assistance
- Assist clients in scheduling service appointments using our CRM system
- Responsible for making outbound calls to recent service department customers
- Educate self on latest service and product offerings including pricing
- Be available to respond to email inquiries in a professional manner
- Prepare to interact with customers via phone calls every day and provide top tier customer service
- Direct customers to product information resources and provide customer pricing for service and parts
- Check email frequently and respond to inquiries immediately
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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