Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.50 - $16.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Employee assistance program
Job Description
The Exchange is a retail establishment committed to providing military members, their families, and authorized patrons with high-quality products and exceptional shopping experiences. As a renowned retail company, the Exchange operates numerous stores offering a diverse range of merchandise from apparel to household goods. The company is dedicated to supporting the military community by providing a convenient and customer-focused shopping environment while reinvesting in community programs and services. Working at the Exchange offers employees a dynamic retail experience in a supportive and growth-oriented environment.
The role of Customer Experience Associate at the Express, a branch of the Exchange, ... Show More
The role of Customer Experience Associate at the Express, a branch of the Exchange, ... Show More
Job Requirements
- High school diploma or equivalent
- Ability to work flexible hours including weekends and holidays
- Strong customer service orientation
- Basic math proficiency
- Ability to stand for extended periods
- Effective communication skills
- Prior experience in retail or customer service is an advantage
Job Qualifications
- High school diploma or equivalent
- Previous retail or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic math skills for transaction handling
- Knowledge of current retail trends is a plus
- Ability to engage and assist diverse customers
Job Duties
- Greet every customer with eye contact and smile in your authentic way
- Acknowledge every waiting customer as soon as they arrive to the Express
- Listen to customer needs and ask appropriate follow-up questions
- Ensure customers have an extraordinary experience while shopping
- Complete transactions accurately and efficiently while engaging customers in appropriate conversation
- Maintain merchandise, signs, and labels on the sales floor
- Prioritize customer needs over tasks to grow sales
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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