Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $15.00
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
employee discount
Flexible Schedule
Training and Development
Job Description
McAlister's Deli is a beloved casual dining restaurant chain known for its commitment to delivering a high-quality dining experience coupled with exceptional customer service. Founded with a passion for fresh, made-to-order meals, McAlister's Deli has built a reputation for its wide range of deli sandwiches, salads, and signature sweet tea. The restaurant operates with a guest-first mentality, ensuring that every visitor feels welcomed and valued through attentive service and a vibrant dining atmosphere that invites guests to relax and enjoy their meals. The culture at McAlister's emphasizes teamwork, positivity, and attention to detail, creating an environment where employees are empowered... Show More
Job Requirements
- Perform duties which require bending and reaching
- Lift and transport 10-20-pound bus tubs/trays, dining chairs, booster seats, and high chairs
- Stand and/or walk for up to 8+ hours
- Maintain a well-groomed appearance and follow uniform standards
- Practice all safety and sanitation standards, including (but not limited to) using a step stool to reach items above eye level, safely using all cleaning equipment and chemicals
- Remain calm in a (sometimes) fast-paced atmosphere
- Demonstrate a high level of organization, attention to detail and sense of urgency
- Display a positive and outwardly friendly attitude towards all guest
- Live the McAlister’s Touch
- Is flexible with regard to schedule requirements and available to work during the hours required by the business
- Obtain a State of Illinois approved Food Handler's license – Must be maintained per State mandates
Job Qualifications
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to operate POS system
- Basic math skills for cash handling
- Strong communication skills
- Ability to work under pressure in a fast-paced environment
- Friendly and positive attitude
- Ability to follow safety and sanitation standards
- Must have or be willing to obtain a State of Illinois approved Food Handler's license
- Willingness to work flexible shifts including weekends and evenings
Job Duties
- Take orders accurately, timely, and offer menu assistance through suggestively selling beverages, sides, and desserts to complement each guest order
- Enter orders into the POS system
- accept payments using proper cash handling procedures
- accurately count cash back to our guest
- Deliver perfectly prepared and presented food, ensuring that every guest item meets McAlister's Standards
- check back within 2 bites to ensure guest satisfaction
- Provide ongoing service in the dining room: Make/refill beverages, pre-bussing, (full hands in/full hands out)
- Clean and reset tables within 60 seconds of guest departure
- Answer the phone/take orders/Uber monitoring
- treat phone guest as we would our dining guest
- Perform opening, closing, daily cleaning, and sidework duties as required
- Show a commitment to cleanliness and safety: Pick-up trash and debris anywhere including bathrooms and outside areas
- Report all safety concerns to a member of management immediately
- Be at work on time, in clean-pressed and fitted uniform per McAlister’s Uniform Policy
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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