Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.16 - $17.70
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible schedule
Job Description
Michaels, headquartered in Irving, Texas, is North America's premier destination for all things creative and celebratory. Established in 1973, Michaels has expanded to operate over 1,300 stores across 49 states in the U.S. and Canada, alongside robust online platforms at Michaels.com and Michaels.ca. The company is well-regarded for its extensive selection of arts and crafts supplies, framing merchandise, and seasonal décor. It also owns Artistree, a manufacturer known for custom and specialty framing products. As a leader in the retail arts and crafts sector, Michaels is dedicated to fostering creativity and helping customers bring their artistic visions to life. The... Show More
Job Requirements
- At least 16 years of age
- Ability to remain standing for long periods of time
- Capability to move throughout the store
- Ability to bend, lift, carry, reach, and stretch regularly
- Capacity to lift heavy boxes and use ladders for high shelves
- Willingness to work in a public retail store setting including outdoors when required
- Compliance with federal, state, and local legal requirements
- Willingness to engage in the interactive process for reasonable accommodations if needed
Job Qualifications
- Retail and/or customer service experience preferred
- Ability to interact positively and respectfully with customers and team members
- Familiarity with cash handling and point-of-sale systems
- Basic knowledge of omni channel retail processes
- Ability to follow standard operating procedures and company policies
- Capability to work varied shifts including nights, weekends, and early mornings
- Ability to undergo training in custom framing selling and production
Job Duties
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience
- execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements
- Interact with others in an accepting and respectful manner
- remain positive and respectful, even in difficult situations
- promote commitment to the organization's vision and values
- project a positive image and serve as a role model for other Team Members
- Cross trained in Custom Framing selling and production
- Other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
OysterLink connects hospitality employers and applicants.
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