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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.50 - $20.00
Work Schedule
Day Shifts
Weekend Shifts
Fixed Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities
Job Description
Volvo Cars Walnut Creek and Volvo Cars Dublin are part of a thriving and fast-growing family-operated automotive dealership known for their commitment to excellence and customer satisfaction. These dealerships have built a reputable brand on strong values such as respect, fairness, accountability, and ethical business practices, fostering a workplace culture that supports professional growth and internal promotion. As leaders in the automotive retail industry, they offer a stable career path within a dynamic environment where employees are valued and career development is encouraged. Their dedication to providing high-quality service to customers is evident through their ongoing investment in employee training... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service or administrative experience in a high volume environment desired
- Strong organizational skills
- Strong interpersonal skills
- Basic computer skills including knowledge of Microsoft Office products
- Ability to understand and follow instructions
- Ability to communicate effectively with customers and company personnel
- Valid driver’s license
- Regular and predictable attendance
- Ability to sit and use hands to finger, handle, or feel
- Ability to talk and hear regularly
- Scheduled shifts may include evenings, weekends, and some holidays
Job Qualifications
- High school diploma or equivalent
- Previous customer service or administrative experience in a high volume environment desired
- Strong organizational skills
- Strong interpersonal skills
- Basic computer skills including knowledge of Microsoft Office products
- Ability to understand and follow instructions
- Ability to communicate effectively with customers and company personnel
- Valid driver’s license
Job Duties
- Answers incoming calls in a courteous and professional manner
- Takes accurate messages
- Directs calls to the appropriate department or person
- Greets customers as they enter the dealership showroom
- Directs customers to the appropriate department or person
- Maintains CSI at or above company standards
- Maintains an organized, clean and safe work area
- Participates in required training
- Records all hours worked accurately in company timekeeping system
- Follows safeguards rules and regulations
- Complies with company policies and procedures
- Assign and manage service loaner fleet
- Collect and manage service customers payments
- Observes all federal, state, local and company safety rules and regulations
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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