Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $24.00
Work Schedule
Standard Hours
Benefits
Challenging high-impact work
Performance driven compensation
Bonus programs
Equity ownership
401(k) matching
Health Insurance
Paid Time Off
Life insurance
Disability insurance
Fertility benefits
mental health benefits
company holidays
Sick Time
Parental leave
Catered meals
Events
Comfortable workspaces
Job Description
Robinhood is a forward-thinking financial technology company dedicated to democratizing finance for everyone. Our mission centers around empowering individuals to take control of their financial futures, especially during a pivotal period marked by the largest transfer of wealth in history. With an estimated $124 trillion in assets expected to be inherited by younger generations over the next two decades, Robinhood is positioned at the forefront of this historic financial and cultural shift. We are a company that values ambition, innovation, and ethics, striving to create a workplace where high-performing individuals can produce the best work of their careers. Our work... Show More
Job Requirements
- Bachelor's degree or equivalent experience in Finance Economics Business Administration or a related field preferred
- Minimum of 2 years' experience in customer service preferably within financial services or banking industries
- High level of attention to detail and commitment to producing accurate work
- Strong curiosity about learning new technologies and systems
Job Qualifications
- Bachelor's degree or equivalent experience in Finance Economics Business Administration or a related field preferred
- Minimum of 2 years' experience in customer service preferably within financial services or banking industries
- High level of attention to detail and commitment to producing accurate work
- Strong curiosity about learning new technologies and systems
Job Duties
- Process cashiering requests timely and accurately including check deposit processing ACH transfers Fed Wire transfers check distributions and journal entries
- Communicate professionally with advisors their staff and clients via phone email and proprietary systems
- Partner with the firm's clearing and custody teams to handle transaction-related inquiries
- Collaborate with internal teams including Operations Compliance and Technology to ensure seamless client service and support broader company objectives
- Participate in internal initiatives such as system upgrades testing and software rollouts providing valuable feedback and ensuring operational readiness
- Coordinate research and resolve inquiries related to client accounts transactions or operational procedures
- Implement all responsibilities with precision adhering to regulatory standards and company rules diligently with a key focus on risk control and ensuring data privacy
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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