Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Standard Hours
Benefits
competitive pay
Flexible Schedule
Employee Discounts
Paid training
team environment
Job Description
The Fairmont Scottsdale Princess is a premier luxury resort located in Scottsdale, Arizona. Renowned for its exceptional hospitality and top-tier amenities, this resort offers a blend of sophistication and comfort, drawing guests from around the world. The resort boasts beautifully landscaped grounds, multiple dining venues, golf courses, spa facilities, and event spaces, making it a popular destination for both leisure and business travelers. With a commitment to excellence in guest services, the Fairmont Scottsdale Princess maintains a dynamic team focused on providing personalized and memorable experiences. Employment at the Fairmont Scottsdale Princess offers opportunities to work in a vibrant environment... Show More
Job Requirements
- No formal education required
- Mobility required during the entire shift
- Ability to transport and carry objects such as high-chair up to 15 pounds up to 15 times a shift
- Ability to wipe down tabletops, table legs, pick up debris off the floor and wipe down booth seats in all areas of the restaurant
- Must be able to stand and exert a well-paced mobility for periods up to four hours
- Must be able to speak clearly and listen attentively to guests and other employees
Job Qualifications
- Reading, writing and verbal communication skills required
- Ability to stand and exert well-paced mobility for periods up to four hours
- Ability to speak clearly and listen attentively to guests and other employees
- Prior experience as a host, hostess, greeter, maitre d, matradee, maitres d, crew member, team member, customer service, cashier, associate or other FOH part time restaurant job highly desirable
Job Duties
- Provide warm welcome to incoming guests while ensuring timely seating
- Make genuine connections and engage guests to ensure a personalized dining experience
- Follow proper phone etiquette when answering the phones
- Bus tables and deliver food to guests, as well as complete other daily tasks like maintaining a clean, orderly cashier area
- Maintain a clean and organized work area and complete cleaning as assigned
- Respond to and resolve customer complaints and concerns
- Accommodate any special needs of guests, i.e., boosters, highchairs, disabilities
- Take payments and manage cash drawer
- Apply menu knowledge to make knowledgeable suggestions to the guests
- Correctly enter all orders into the POS system, as well as bag and manage takeout orders
- Thank guests as they leave, soliciting feedback about the quality of their service and dining experience
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.