Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Job Description
Fairmont Scottsdale Princess is a luxury resort located in Scottsdale, Arizona, known for its exceptional service, beautiful surroundings, and world-class amenities. The resort offers guests a unique blend of Southwestern hospitality, upscale accommodations, and diverse dining options, making it a premier destination for travelers seeking both relaxation and adventure. The team at Fairmont Scottsdale Princess is committed to creating memorable experiences through personalized service, attention to detail, and a warm, inviting atmosphere. As a major hospitality employer in the Scottsdale area, the resort prides itself on fostering a positive workplace culture where employees feel valued and empowered to contribute to... Show More
Job Requirements
- None education level required
- Mobility required during the entire shift
- Ability to transport and carry objects such as high-chair up to 15 pounds up to 15 times a shift
- Ability to wipe down table tops, table legs, pick up debris off the floor and wipe down booth seats throughout the restaurant
- Ability to stand and exert a well-paced mobility for periods up to four hours
- Ability to speak clearly and listen attentively to guests and other employees
Job Qualifications
- Reading, writing and verbal communication skills required
- Mobility required during the entire shift
- Ability to wipe down table tops, table legs, pick up debris off the floor and wipe down booth seats in all areas of the restaurant
- Must be able to stand and exert a well-paced mobility for periods up to four hours in length
- Must be able to speak clearly and listen attentively to guests and other employees
- Prior experience in roles such as host, hostess, greeter, maitre d, team member, customer service, cashier, or associate is highly desirable
Job Duties
- Provide warm welcome to incoming guests while ensuring timely seating
- Make genuine connections and engage guests to ensure a personalized dining experience
- Follow proper phone etiquette when answering the phones
- Bus tables and deliver food to guests, as well as complete other daily tasks like maintaining a clean, orderly cashier area
- Maintain a clean and organized work area and complete cleaning as assigned
- Respond to and resolve customer complaints and concerns
- Accommodate any special needs of guests, such as boosters, highchairs, disabilities
- Take payments and manage cash drawer
- Apply menu knowledge to make knowledgeable suggestions to the guests
- Correctly enter all orders into the POS system, as well as bag and manage takeout orders
- Thank guests as they leave, soliciting feedback about the quality of their service and dining experience
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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please contact the employer.