Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $15.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
Flexible Schedule
Job Description
Omni Frisco Star is a prestigious hotel located in Frisco, Texas, renowned for its exceptional hospitality and dedication to providing guests with memorable experiences. The hotel caters to both leisure and business travelers, offering a wide range of amenities and services including luxurious accommodations, fine dining options, event spaces, and recreational activities. As part of the Omni Hotels & Resorts brand, Omni Frisco Star upholds a high standard of service excellence, combining sophisticated style with friendly and efficient customer care. Their mission is to create an inviting atmosphere where guests feel valued and comfortable throughout their stay. The hotel's vibrant... Show More
Job Requirements
- None
- mobility required during the entire shift
- ability to lift up to 15 pounds up to 15 times a shift
- must be able to stand for periods up to four hours
- must be able to speak clearly and listen attentively
Job Qualifications
- Reading, writing and verbal communication skills required
- mobility required during the entire shift
- ability to wipe down table tops, table legs, pick up debris off the floor and wipe down booth seats in all areas of the restaurant
- must be able to stand and exert a well-paced mobility for periods up to four (4) hours in length
- must be able to speak clearly and listen attentively to guests and other employees
- prior experience as a host, hostess, greeter, maitre d, matradee, maitres d, crew member, team member, customer service, cashier, associate or other foh part time restaurant job highly desirable
Job Duties
- Provide warm welcome to incoming guests while ensuring timely seating
- make genuine connections and engage guests to ensure a personalized dining experience
- follow proper phone etiquette when answering the phones
- bus tables and deliver food to guests, as well as complete other daily tasks like maintaining a clean, orderly cashier area
- maintain a clean and organized work area and complete cleaning as assigned
- respond to and resolve customer complaints and concerns
- accommodate any special needs of guests, i.e., boosters, highchairs, disabilities
- take payments and manage cash drawer
- apply menu knowledge to make knowledgeable suggestions to the guests
- correctly enter all orders into the POS system, as well as bag and manage takeout orders
- thank guests as they leave, soliciting feedback about the quality of their service and dining experience
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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