Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $24.56 - $27.14
Work Schedule
Standard Hours
Day Shifts
Benefits
Commission and bonus incentives
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
Paid parental leave and transition time
401(k) and Roth retirement plan with company matching and profit sharing
voluntary benefits
product discount
Employee assistance program
Job Description
Hermes Washington D.C. Boutique, established in 2015, is a distinguished luxury retail destination committed to delivering an extraordinary client experience as part of Hermes' Southern Region network. Hermes is renowned worldwide for its artisanal craftsmanship, exquisite quality, and timeless beauty in the world of luxury goods. As a family-owned, independent company with roots dating back to 1837, Hermes upholds a deep respect for tradition, artistry, and sustainability. The Washington D.C. boutique exemplifies these values by providing unparalleled service in a fast-paced, elegant environment where clients are treated to a unique and memorable shopping journey.
The boutique specializes in offer... Show More
The boutique specializes in offer... Show More
Job Requirements
- high school diploma or equivalent
- one year retail experience preferably in a luxury environment
- knowledge of operating cash register or point-of-sale terminal
- cash handling experience strongly preferred
- strong communication skills
- good numerical sense and detail-oriented
- customer service orientation
- ability to multi-task and strong organizational skills
- computer skills including Microsoft Office
- physical ability to lift between 0-25 lbs without assistance
Job Qualifications
- one year retail experience preferably in a luxury environment
- strong communication skills
- knowledge of operating cash register or point-of-sale terminal
- good numerical sense and detail-oriented
- high levels of integrity and meticulous in payment handling
- cash handling experience strongly preferred
- customer service oriented
- ability to multi-task
- strong organizational skills
- computer skills including Microsoft Office
- ability to handle difficult situations with grace, compassion and composure
- ability to lift between 0-25 lbs without assistance
Job Duties
- accurately record point of sales transaction at the register including processing sales, sends, repairs, assist in preparation of opening and closing procedures with management
- consistently provide high levels of service to clients within the Hermes standard of service including prompt and friendly greeting, offer to assist and answer questions, and assistance with wrapping and packaging at point of sale
- support the sales team to serve clients by providing cashier service and support as required
- process payment transactions such as cash, credit card, and other applicable forms with high compliance and accuracy
- process transactional requests such as returns, exchanges, refunds, and tax refunds according to company policies and guidelines
- reconciliation of daily transactions with cash and other balances, ensuring adequate cash flow in counters and verifying amounts at beginning and end of shifts
- input transaction and client information accurately on systems and invoices
- assist in preparing daily cashier report
- answer phones timely with friendly and appropriate customer service
- support general store operations and ad hoc duties as assigned
- promote teamwork and closely work with the store team
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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