Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $24.56 - $27.14
Work Schedule
Standard Hours
Benefits
Commission
bonus incentives
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
Paid parental leave
401(k) retirement plan
Roth retirement plan
Company matching
Profit sharing
flexible spending accounts
Fitness Reimbursement
voluntary life insurance
product discount
Employee assistance program
Job Description
Hermes is a prestigious luxury fashion house renowned worldwide for its dedication to exceptional craftsmanship, timeless design, and superior quality. Established in 1837, Hermes remains a family-owned and operated company that honors centuries-old traditions of artisanal excellence, creating exquisite products that embody elegance and durability. With a global presence spanning 310 stores in 49 countries and a talented workforce exceeding 15,000 employees, Hermes is deeply committed to sustaining its heritage by prioritizing authenticity, responsibility, and respect for natural resources. The Washington D.C. Boutique, part of the Southern Region and opened in 2015, serves as a key location delivering refined and... Show More
Job Requirements
- High school diploma or equivalent
- one year of retail experience preferably in a luxury environment
- experience with cash handling and operating cash registers or POS systems
- strong attention to detail and high level of integrity
- excellent communication skills
- ability to multi-task and work in a fast-paced environment
- proficiency with basic computer applications such as Microsoft Office
- physical ability to lift up to 25 lbs
- customer service orientation
- ability to maintain composure in challenging situations
Job Qualifications
- At least one year retail experience in a luxury environment preferred
- strong communication skills
- knowledge of operating cash register or point-of-sale terminal
- good numerical sense detail-oriented high levels of integrity and meticulous in payment handling
- cash handling experience strongly preferred
- customer service oriented
- ability to multi-task
- strong organizational skills
- computer skills including proficiency in Microsoft Office
- ability to handle difficult situations with grace compassion and composure
- ability to lift between 0-25 lbs without assistance
Job Duties
- Accurately record point of sales transaction at the register processing sales sends repairs assist in preparation of opening and closing procedures with management
- consistently provide high levels of service to clients within the Hermes standard of service prompt and friendly greeting offer to assist and answer questions and assistance with wrapping and packaging at point of sale
- support the sales team to serve clients by providing cashier service and support as required
- process payment transactions such as cash credit card and other applicable forms with a high level of compliance and accuracy
- process multiple types of transactional requests such as returns exchanges refunds and tax refunds according to the company policies and guidelines
- reconciliation of daily transactions with cash and other forms of balances ensuring adequate cash flow in counters verifying the amounts at the beginning and end of shifts
- input transaction and client information on the system and invoices accurately
- assist in preparing daily cashier report
- answer phones in a timely manner and exhibit friendly and appropriate customer service
- support general store operations and other ad hoc duties as assigned
- promote teamwork and work closely with the store team
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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