Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Job Description
Michaels is the leading creative destination in North America, operating over 1,300 stores across 49 states in the U.S. and Canada. Founded in 1973 and headquartered in Irving, Texas, Michaels provides arts and crafts supplies, framing, floral, wall décor, and seasonal merchandise to customers seeking creative inspiration and high-quality products. Michaels also owns Artistree, a manufacturer of custom and specialty framing merchandise, along with MakerPlace by Michaels, a marketplace dedicated to handmade goods. Proudly known as the best place for all things creative, Michaels supports a vast community of creators, makers, and artists both in-store and online at Michaels.com and... Show More
Job Requirements
- At least 16 years old
- Retail and/or customer service experience preferred
- Ability to remain standing for long periods
- Ability to move throughout the store
- Ability to bend, lift, carry, reach, and stretch regularly
- Ability to lift heavy boxes and access high shelves by ladder or similar equipment
- Availability to work nights, weekends, and early mornings
- Ability to follow company policies and safety programs
- Legal eligibility to work in the U.S.
Job Qualifications
- Retail and/or customer service experience preferred
- Strong communication skills
- Ability to work in a team environment
- Attention to detail
- Basic math skills for cash handling
- Ability to stand for long periods
- Ability to lift heavy boxes
- Willingness to learn and adapt
- Positive attitude
Job Duties
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience
- Execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Complete merchandise recovery and maintenance including the merchandise return/go back process and general store recovery
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs ensuring compliance
- Interact with others respectfully and positively, project a positive image and serve as a role model
- Cross trained in Custom Framing selling and production
- Other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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