Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $23.00
Work Schedule
Flexible
Benefits
Fuel discount
nation-wide medical plan
Dental Insurance
Vision Insurance
401(k)
flexible spending accounts
Adoption assistance
Tuition Reimbursement
Flexible Schedule
weekly pay
Job Description
Pilot Company is a leading network of travel centers in North America, boasting a workforce of more than 30,000 team members and operating over 750 retail and fueling locations across 44 U.S. states and six Canadian provinces. Established in 1958 by Jim A. Haslam II, the company has evolved into a multifaceted enterprise that excels in various sectors such as energy, logistics, supply chain management, retail operations, transportation, technology innovation, construction, and human resources. With a commitment to its founding values and a people-first culture, Pilot Company prioritizes giving back to the community and supports a wide array of industries... Show More
Job Requirements
- High school diploma or equivalent
- previous retail or customer service experience preferred
- ability to lead a small team
- strong interpersonal and communication skills
- basic math and cash handling skills
- ability to follow company policies and procedures
- availability to work flexible shifts including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- previous experience in a retail or customer service role preferred
- strong leadership and team management skills
- excellent communication and interpersonal skills
- ability to handle conflict resolution
- basic math and cash handling abilities
- knowledge of company policies and procedures
- ability to work flexible hours including weekends and holidays
- commitment to providing excellent customer service
Job Duties
- Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions
- complete end-of-shift reports and close out procedures
- follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e., alcohol, tobacco)
- maintain an organized and clean work area
- use suggested selling methods to promote and sell products
- ensure quality service is delivered to every guest
- handle guest complaints and issues by following company processes and guidelines, resolve team member conflict, and communicate issues to management
- determine break schedules and team member placement during shift
- assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee
- model behaviors that support the company's common purpose
- ensure guests and team members are supported at the highest level
- ensure all activities are in compliance with rules, regulations, policies, and procedures
- complete other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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