Job Overview
Employment Type
Hourly
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
employee discount
Training and Development
inclusive workplace
Equal opportunity employer
Job Description
Guest Services, Inc. is a renowned hospitality management company and a National Park Service concessionaire that has been proudly serving clients since its founding in 1917. With over a century of experience, the company has established itself as a leader in delivering exceptional service across a diverse portfolio that includes luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation venues, boathouses, marinas, museums, conference centers, senior living communities, healthcare systems, school and university dining facilities, and specialty retail stores. Guest Services is committed to providing outstanding guest experiences by maintaining high standards... Show More
Job Requirements
- Partial High School education
- High School diploma or G.E.D. preferred
- Ability to stand for entire work day
- Ability to lift, carry, and push up to 10 lbs regularly
- 10-15 lbs frequently and up to 25 lbs occasionally
- Ability to withstand temperature extremes in indoor and outdoor environments
- Ability to read and write work-related documents in English
- Speech recognition and clarity in English
- Physical attendance in unit to perform duties
- Ability to pass cash handling training
- Problem sensitivity and ability to communicate issues to management
Job Qualifications
- Partial High School education
- High School diploma or G.E.D. preferred
- Mathematic skills
- Excellent sanitation habits
- Professional appearance
- Ability to communicate and attend to guests with the highest standard of service
- Ability to pass cash handling training
- Problem sensitivity and ability to recognize and communicate problems to management
Job Duties
- Identify items and corresponding cost of items and tabulate bills quickly and accurately using cash register or other price equipment
- Issue receipts, refunds, credit, or change due to customers accurately
- Maintain cash register and contents securely
- Turn in cash drawer and complete sales reconciliation at end of shifts
- Smile and greet customers entering unit
- answer customers' questions and provide information on company products, promotions, and policies
- Thank each customer
- Maintain clean and orderly cash station area
- stock and maintain sales area with supplies and products
- Maintain neatness and cleanliness of the retail operation
- Maintain awareness of safety issues and report them immediately to management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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