Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $15.00
Work Schedule
Standard Hours
Weekend Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
term life insurance
Paid vacation
Paid holidays
401(k) with Company Match
employee discount
Job Description
JCPenney is a leading American retail company that has established itself as the shopping destination for diverse, working American families. With a rich legacy spanning over 120 years, JCPenney is dedicated to offering customers an inclusive and accessible shopping experience. The company provides a wide range of products, from fashion and apparel to home goods, beauty products, and jewelry, sourced from both national and private brands. With a strong focus on meeting everyday needs while also helping customers celebrate special occasions, JCPenney combines style, quality, and value in its extensive product offerings. The company operates over 650 stores across the... Show More
Job Requirements
- High school diploma or equivalent
- ability to provide excellent customer service
- ability to operate point of sale systems
- availability to work flexible retail hours including weekends and holidays
- basic math skills
- strong communication skills
- ability to stand for extended periods
- willingness to comply with company policies and procedures
Job Qualifications
- High school diploma or equivalent
- prior retail or cashier experience preferred
- strong customer service skills
- ability to operate point of sale systems
- effective communication skills
- teamwork and collaboration abilities
- problem-solving skills
- ability to manage multiple tasks efficiently
- adaptability in a fast-paced environment
Job Duties
- Greet and assist customers while providing excellent customer service
- demonstrate company behavioral standards consistently
- partner with colleagues for additional support when needed
- engage customers enthusiastically to resolve problems and assist with credit, rewards, and gift card programs
- promote company sales and customer service programs
- complete checkout processes including returns and re-ticketing
- assist with signing and merchandising standards at all checkouts
- stock and merchandise impulse fixtures and replenishment items
- proactively call for help when additional checkout assistance is required
- use Point of Sale on Mobile Warrior device for line management
- assist with omnichannel efforts as needed
- support recovery, put backs, and fitting room maintenance tasks
- participate in annual inventory processes
- uphold company shrink and safety initiatives
- consistently meet established performance standards including sales, productivity, attendance, and customer service metrics
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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