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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $10.75 - $14.75
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Vacations
Paid holidays
401(k) Plan
employee discount
Wellness Program
Job Description
Williams-Sonoma, Inc. is a premier specialty retailer of high-quality products for the kitchen and home in the United States. Founded in 1956, the company has grown into a multi-brand, multi-channel, global enterprise that is well-regarded in the retail industry. The family of brands under Williams-Sonoma includes Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands offer beautifully designed, stylish, and functional products that cater to every area of the home, such as the kitchen, living room, bedroom, home office, closet, laundry room, and outdoor spaces.... Show More
Job Requirements
- Ability to be mobile on the sales floor for extended periods
- Ability to lift and mobilize medium to large items, up to 75 pounds, while using appropriate equipment and safety techniques
- Open availability for full-time associates
- Part-time flexibility with minimum 15 hours per week including weekend and weekday shifts
- Availability during annual inventory and the entire holiday season
- Ability to handle multiple clients simultaneously and efficiently
- Ability to perform cash wrap operations accurately and efficiently
- Commitment to upholding company policies and People-First culture
Job Qualifications
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Proven ability to prioritize and handle multiple tasks simultaneously
- Ability to work in a team environment and independently
- Experience operating POS systems
- Strong communication and interpersonal skills
- Ability to build lasting customer relationships
- Entrepreneurial mindset and ability to think outside-the-box
- Passion for exceeding sales goals
Job Duties
- Consistently keep the store energy lively and upbeat for customers and teammates
- Engage multiple clients at the cash wrap and create a positive, lasting impression by offering personalized service
- Accurately and efficiently perform register/POS transactions, sales, returns, exchanges, etc.
- Ensure accurate ringing and pricing of merchandise, use appropriate price overrides when necessary
- Manage all aspects of a customer's expectations, clearly communicating product information, care, maintenance, timeframes, and delivery
- Affirm the client’s purchase and offer additional merchandise suggestions to complement and complete initial selections
- Ensure client is aware of all promotions that may impact sales
- Share information and testimonials about product, in-store events and workshops
- Maintain visual standards and supplies of the cash wrap area
- Maximize all resources available to get the customer what they want and resolve any issues
- Perform other duties as assigned by management
- Comply with all company policies and procedures
- Foster an environment where all associates are treated fairly and with dignity and respect
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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