Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $15.00
Work Schedule
Weekend Shifts
Benefits
employee discount
401k plan
Wellness Program
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Williams-Sonoma, Inc. is a leading specialty retailer in the United States, known for delivering high-quality kitchen and home products through its family of esteemed brands, which include Williams Sonoma, Pottery Barn, West Elm, and others. Established in 1956, the company has a long-standing reputation for blending stylish and functional design with outstanding customer service to enhance the lives of its customers at home. Today, Williams-Sonoma operates as a multi-brand, multi-channel global enterprise, continuously evolving with state-of-the-art technology and innovative retail strategies while maintaining its core values of putting people first, prioritizing customers, ensuring quality, and practicing corporate responsibility and integrity.Show More
Job Requirements
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Proven ability to prioritize and handle multiple tasks simultaneously
- Ability to be mobile on the sales floor for extended periods of time
- Ability to operate POS system
- Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques
- Full-time associates must have open availability
- Part-time associates must work a minimum of 15 hours per week including weekends
- Availability for annual inventory and holiday season
- Weekend availability on two separate days
- Comply with all company policies and procedures
Job Qualifications
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Proven ability to prioritize and handle multiple tasks simultaneously
- Ability to operate POS system
- Ability to be mobile on the sales floor for extended periods of time
- Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques
- Proven ability to exceed sales goals
- Passionate about creating lasting relationships with customers
- Ability to thrive in a team environment and work independently
- Excellent communication and interpersonal skills
Job Duties
- Consistently keep the store energy lively and upbeat for customers and your teammates
- Engage multiple clients at the cash wrap and create a positive, lasting impression by offering personalized service
- Accurately and efficiently perform register/POS transactions, sales, returns, exchanges, etc.
- Ensure accurate ringing and pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUs
- Manage all aspects of a customer's expectations, clearly communicating product information, care, maintenance, timeframes and delivery
- Affirm the client's purchase and offer additional merchandise suggestions to complement and complete initial selections
- Ensure client is aware of all promotions that may impact sales
- Share information and testimonials about product, in-store events and workshops that will enhance the customer experience
- Maintain visual standards and supplies of the cash wrap area
- Maximize all of the resources available to get the customer what they want and resolve any issues
- Perform other duties as assigned by management - comply with all Company policies and procedures
- Foster an environment where all associates are treated fairly and with dignity and respect, in accordance with our People-First Philosophy
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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