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Williams-Sonoma, Inc.

Cashier, Seasonal Part-Time, NorthPark Center - Williams Sonoma

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Weekend Shifts
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Benefits

Generous discount
401(k) Plan
Wellness Program
Paid vacation
Paid holidays
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Williams-Sonoma, Inc., founded in 1956, is recognized as the premier specialty retailer of high-quality products for the kitchen and home across the United States. The company boasts a diverse family of respected brands including Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are renowned for offering beautifully-designed, stylish, and functional products suited to various areas of the home—from kitchen and living room to bedroom, home office, closet, laundry room, and outdoor spaces. Over the decades since opening its first storefront, Williams-Sonoma has remained steadfast... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • 1-2 years of experience in a customer service role
  • Ability to be mobile on the sales floor for extended periods of time
  • Ability to operate POS system
  • Ability to lift and mobilize medium to large items, up to 75 lbs, while utilizing appropriate equipment and safety techniques
  • Full time associates must have open availability to meet business needs
  • Part-time flex associates must work a minimum of 15 hours per week including weekends and weekdays
  • Associates must be available for annual inventory and holiday seasons
  • Weekend availability cannot fall on the same day, must be available on two separate days Saturday and Sunday

Job Qualifications

  • High school diploma or equivalent preferred
  • 1-2 years of experience in a customer service role
  • Proven ability to prioritize and handle multiple tasks simultaneously
  • Ability to be mobile on the sales floor for extended periods of time
  • Ability to operate POS system
  • Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques
  • Love to close a sale and can articulate a proven ability to exceed goals
  • Thrive in an entrepreneurial environment and constantly look for ways to think outside-the-box
  • Passionate about creating lasting relationships with customers by capturing contacts, re-connecting and promoting all of the inspiration, events and services Williams-Sonoma has to offer
  • Know what questions to ask your customers to understand their personal style and needs
  • Succeed in a team environment, while able to work independently and manage your own

Job Duties

  • Consistently keep the store energy lively and upbeat for customers and your teammates
  • Engage multiple clients at the cash wrap and create a positive, lasting impression by offering personalized service
  • Accurately and efficiently perform register/POS transactions, sales, returns, exchanges, etc.
  • Ensure accurate ringing and pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUs
  • Manage all aspects of a customer's expectations, clearly communicating product information, care, maintenance, timeframes and delivery
  • Affirm the client's purchase and offer additional merchandise suggestions to complement and complete initial selections
  • Ensure client is aware of all promotions that may impact sales
  • Share information and testimonials about product, in-store events and workshops that will enhance the customer experience
  • Maintain visual standards and supplies of the cash wrap area
  • Maximize all of the resources available to get the customer what they want and resolve any issues
  • Perform other duties as assigned by management - comply with all company policies and procedures
  • Foster an environment where all associates are treated fairly and with dignity and respect, in accordance with our People-First Philosophy

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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