Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $17.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid Time Off
employee discount
Wellness Program
Job Description
Williams-Sonoma, Inc. is a premier specialty retailer founded in 1956, renowned for offering high-quality products designed to enhance the kitchen and home environment. With a longstanding history exceeding half a century, this multi-brand company operates several well-known and respected brands including Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands collectively provide beautifully designed, stylish, and functional products catering to various areas of the home such as kitchens, living rooms, bedrooms, home offices, closets, laundry rooms, and outdoor spaces. The company has embraced significant transformations... Show More
Job Requirements
- Ability to be mobile on the sales floor for extended periods of time
- Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques
- Availability to work full time or part-time flex with minimum weekend shifts
- Ability to articulate sales goals and think creatively
- Familiarity with cash register and POS systems
- Ability to manage multiple customer interactions simultaneously
- Commitment to upholding company policies and customer service standards
Job Qualifications
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Proven ability to prioritize and handle multiple tasks simultaneously
- Ability to operate POS system
- Passionate about creating lasting relationships with customers
- Thrive in an entrepreneurial environment
- Ability to work independently and as part of a team
- Excellent communication and interpersonal skills
- Proven ability to exceed sales goals
Job Duties
- Consistently keep the store energy lively and upbeat for customers and teammates
- Engage multiple clients at the cash wrap and create a positive, lasting impression by offering personalized service
- Accurately and efficiently perform register/POS transactions, sales, returns, exchanges
- Ensure accurate ringing and pricing of merchandise, use appropriate price overrides when necessary
- Manage all aspects of a customer's expectations, clearly communicating product information, care, maintenance, timeframes and delivery
- Affirm the client's purchase and offer additional merchandise suggestions to complement and complete selections
- Ensure client is aware of all promotions that may impact sales
- Share information and testimonials about product, in-store events and workshops
- Maintain visual standards and supplies of the cash wrap area
- Maximize all resources to get the customer what they want and resolve any issues
- Perform other duties as assigned by management
- Comply with all company policies and procedures
- Foster an environment where all associates are treated fairly and with dignity and respect
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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