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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $15.00
Work Schedule
Flexible
Benefits
flexible schedule
Job Description
Chick-fil-A is a leading fast-food restaurant chain specializing in chicken sandwiches, renowned for its commitment to quality food and outstanding customer service. Established as a local favorite, each Chick-fil-A restaurant is independently owned and operated by franchised Operators who invest deeply in the growth and development of their Team Members and strongly support their local communities. These restaurants foster a positive, people-focused environment where teamwork and leadership development are not just encouraged but embedded in the company culture. Working at Chick-fil-A means being part of a team that values dedication, respect, and service excellence, making it an ideal place for... Show More
Job Requirements
- No education required
- multitasking ability
- strong communication skills
- problem-solving skills
- good phone etiquette
- attention to detail
- ability to analyze information
- conflict resolution skills
- quality focus
- customer service orientation
- product knowledge
Job Qualifications
- Multitasking
- analyzing information
- resolving conflict
- phone skills
- listening
- documentation skills
- market knowledge
- problem-solving
- quality focus
- communication skills
- product knowledge
- customer service
Job Duties
- Serves customers by providing all necessary service and product information
- resolves service and product problems
- ensures customer satisfaction and pleasant user experience
- answers service and product questions to attract potential customers
- recommends other services and products based on the known information
- records account information to open customer accounts
- updates account information
- maintains customer records
- clarifies customers' complaints
- determines the cause of the problem
- provides adequate solutions to problems according to the policy
- analyzes customer needs and recommends potential services and products to management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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