Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
growth opportunities
Paid training
competitive pay
Professional work environment
flexible scheduling
Job Description
Fields Auto Group is a reputable automotive dealership known for its commitment to excellence and customer satisfaction. As a prominent player in the automotive industry, Fields Auto Group emphasizes treating its employees as valuable assets, fostering a productive and respectful working environment. The company is dedicated to providing growth opportunities, recognizing that an engaged team is vital to delivering high-quality service and maintaining its respected status in the automotive market. This dealership not only appeals to customers with its diverse inventory and exceptional service but also supports its workforce with paid training and development programs designed to enhance skills and... Show More
Job Requirements
- High school diploma or equivalent
- excellent communication skills
- basic math skills for handling cash transactions
- ability to multitask in a fast-paced environment
- customer service experience preferred but not required
- punctuality and reliability
- positive attitude and professional demeanor
Job Qualifications
- Ability to communicate customers' interests needs and requests to management
- professional personal appearance
Job Duties
- Calculate the customer's bill using the dealership’s computer system
- receive payments from customers and record the amount received on the repair order and/or counter ticket
- make change accurately and issue receipts to customers
- answer phones and direct consumers to the proper department and follow up in a timely manner
- handle any customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
- communicate with callers in a professional, friendly and efficient manner striving to minimize the amount of time customers spend on hold
- assist the managers with various clerical duties as needed
- be friendly, professional, courteous and efficient when working with all customers and employees
- familiarize yourself with department structures and internal procedures for assisting customers efficiently
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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