Williams-Sonoma, Inc. logo

Williams-Sonoma, Inc.

Cashier, Part-Time Seasonal, Highland Village Williams Sonoma

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $10.75 - $14.75
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

A generous discount on all Williams-Sonoma, Inc. brands
A 401(k) plan
Wellness Program
paid vacations and holidays
health benefits
Dental Insurance
Vision Insurance

Job Description

Williams-Sonoma, Inc. is a premier specialty retailer founded in 1956 known for its high-quality kitchen and home products across the United States. The company operates a family of well-regarded brands including Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands represent some of the most respected names in the retail industry, offering beautifully designed, stylish and functional products for every area of the home such as the kitchen, living room, bedroom, home office, closet, laundry room, and outdoor spaces. Williams-Sonoma has evolved significantly since opening... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • 1-2 years of experience in a customer service role
  • Ability to operate POS system
  • Ability to lift and mobilize medium to large items, up to 75 lbs, while utilizing appropriate equipment and safety techniques
  • Full time associates are expected to have open availability to meet the needs of the business
  • Part-time flex associates must be available to work a minimum of 15 hours per week, including two regularly scheduled shifts on the weekend, and two during the week
  • Must be available for annual inventory and entire holiday season, weekend availability cannot fall on the same day
  • Ability to be mobile on the sales floor for extended periods of time

Job Qualifications

  • High school diploma or equivalent preferred
  • 1-2 years of experience in a customer service role
  • Proven ability to prioritize and handle multiple tasks simultaneously
  • Ability to operate POS system
  • Ability to lift and mobilize medium to large items up to 75 pounds while utilizing appropriate equipment and safety techniques
  • Passionate about creating lasting relationships with customers by capturing contacts, re-connecting and promoting all of the inspiration, events and services Williams-Sonoma has to offer including the Williams-Sonoma Credit Card and product launches
  • Thrive in an entrepreneurial environment and are constantly looking for ways to think outside-the-box
  • Love to close a sale and can articulate a proven ability to exceed goals
  • Succeed in a team environment, while able to work independently and manage your own
  • Know what questions to ask your customers in order to understand their personal style and needs

Job Duties

  • Consistently keep the store energy lively and upbeat for customers and your teammates
  • Engage multiple clients at the cash wrap and create a positive, lasting impression by offering personalized service
  • Accurately and efficiently perform register/POS transactions, sales, returns, exchanges, etc.
  • Ensure accurate ringing and pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUs
  • Manage all aspects of a customer's expectations, clearly communicating product information, care, maintenance, timeframes and delivery
  • Affirm the client's purchase and offer additional merchandise suggestions to complement and complete initial selections
  • Ensure client is aware of all promotions that may impact sales
  • Share information and testimonials about product, in-store events and workshops that will enhance the customer experience
  • Maintain visual standards and supplies of the cash wrap area
  • Maximize all of the resources available to get the customer what they want and resolve any issues
  • Perform other duties as assigned by management - comply with all company policies and procedures
  • Foster an environment where all associates are treated fairly and with dignity and respect, in accordance with our People-First Philosophy

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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