
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.20 - $19.20
Work Schedule
Weekend Shifts
Benefits
employee discount
401(k) Plan
Wellness Program
Paid vacation
Paid holidays
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Williams-Sonoma, Inc. is a premier specialty retailer founded in 1956 that specializes in high-quality kitchen and home products across the United States. The company is proud to operate some of the most respected and well-known brands in the industry including Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands offer a wide variety of beautifully-designed, stylish, and functional products for every area of the home such as the kitchen, living room, bedroom, home office, closet, laundry room, and outdoor spaces. Over the years, Williams-Sonoma has... Show More
Job Requirements
- Ability to be mobile on the sales floor for extended periods
- Ability to operate POS system
- Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques
- Full-time associates must have open availability to meet business needs
- Part-time flex associates must be available to work at least two weekend shifts and two weekday shifts, with weekend shifts on different days
- Commitment to complying with company policies and procedures
- Strong customer service orientation and positive attitude
- Ability to work in a fast-paced retail environment
Job Qualifications
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Proven ability to exceed sales goals
- Passionate about building lasting customer relationships
- Ability to prioritize and manage multiple tasks simultaneously
- Ability to work independently and thrive in a team environment
- Excellent communication and interpersonal skills
- Basic proficiency in operating POS systems
- Ability to articulate product knowledge and promotions effectively
Job Duties
- Consistently keep the store energy lively and upbeat for customers and teammates
- Engage multiple clients at the cash wrap and create a positive, lasting impression by offering personalized service
- Accurately and efficiently perform register/POS transactions, sales, returns, exchanges, etc.
- Ensure accurate ringing and pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUs
- Manage all aspects of a customer's expectations, including communicating product information, care, maintenance, timeframes and delivery
- Affirm the client's purchase and offer additional merchandise suggestions to complement and complete initial selections
- Ensure client is aware of all promotions that may impact sales
- Share information and testimonials about product, in-store events and workshops
- Maintain visual standards and supplies of the cash wrap area
- Maximize all of the resources available to get the customer what they want and resolve any issues
- Perform other duties as assigned by management - comply with all Company policies and procedures
- Foster an environment where all associates are treated fairly and with dignity and respect
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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